901-612-4358

• Attempting to get money for removing virus from my computer

  By: VTHgrandma Apr 16, 2015
  • Message me
  • Post a comment

  • Follow Report

  • Respond

  Received call indicating tech support from Dell had detected over 26,000 viruses and the computer would shut down. They would clear all for $299.00 for 12 months. Advised that I could not pay this. I really needed to use my computer, I paid $25.00 and advised I would pay the remaining in 2 wks. I advised that I am 72, living on a fixed income. I was not pleased because it took them 3 day to finish, resulting in losing a job because I did not have access to my computer. I have advised that I am not paying. They removed whatever they cleared and I can not open email attachment and my computer is closer than before. Brain, the tech support person is calling me atl least 3 times per day demanding the money.

  Show more...

  • My demands:

  • stop the calls

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  • Identity Theft Risk:

  •  HIGH RISK  Click for the explanation.
  Complaint #: 12231
  • Also reported:

    • Monetary damages:

    • $0.00

  • Did you find this complaint useful?
  • Yes (0) No (0)
  • Leave a comment