I hired this company/ man to repair myfrigerator. Like a fool I gave him the money up fron " to buy parts" I called him several times over a two week period and was told he "didn't get the parts in yet". I told him to order the parts overnight and I would pay for shipping. He refused to do that. I had to go out of town so I ordered the parts myself and had a friend replace them for me.
It cost $44.60 total for parts and overnight shipping.
The company charged me $300.55 for the repair, and he didn't even get the parts. I tried the BBB but he never did call them back. I called Dylan on 11/04/16 and asked for my money back, he said he had called me several times ( no messages) on my phone.
He said he would send me the parts and hung up!
My wife had called him before we went out of town also, he spoke so mean to her that she is afraid to do anything.
A refund of all my money at least. And the parts just to teach him he needs to conduct his business better and not to cheat retired people