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Refunding my order with no explanation
By: Dec 18, 2019I ordered two stuffed animals totaling $75. I emailed them and asked them for an update because I could not track the shipment through a tracking number. I emailed them and asked them for an update and they said it was still being processed in the factory and wanted to know when I needed the order. I said no worries I just wanted to know an update because I could not track the item. The next day I get refunded my $75 with no reason or explanation as to why. I am afraid that my identity is going to get stolen because of this. I also gave them the address to someone that I wanted them to send the second dog to so I hope they aren’t going to get screwed either. It was supposed to be a Christmas present to my friend.
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My demands:
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if they’re going to refund me my money I still want what I paid for complementary because of this.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$75.00
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