Calenbo.com

• Refunding my order with no explanation

  By: Btangledmess Dec 18, 2019
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  I ordered two stuffed animals totaling $75. I emailed them and asked them for an update because I could not track the shipment through a tracking number. I emailed them and asked them for an update and they said it was still being processed in the factory and wanted to know when I needed the order. I said no worries I just wanted to know an update because I could not track the item. The next day I get refunded my $75 with no reason or explanation as to why. I am afraid that my identity is going to get stolen because of this. I also gave them the address to someone that I wanted them to send the second dog to so I hope they aren’t going to get screwed either. It was supposed to be a Christmas present to my friend.

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  • My demands:

  • if they’re going to refund me my money I still want what I paid for complementary because of this.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 48551
  • Also reported:

    • Monetary damages:

    • $75.00

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