Cash App

• Took money and will not return emails

  By: Farsouth May 18, 2019
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  Money is supposed to be free to send with a debit card but the company charged 18 dollars for sending it so the receiver refunded the money so that the full amount would be returned due to the high fee it took. The money did not get refunded and when speaking to someone by text they said it was sent but my bank had to void it on their end. My bank has no record of this refund. It's not there and not pending at all. I spoke to them through text because they do not have a phone number to reach a person. I have since not been given the text option and can't get an email back. I tried them on social media and the response I got said they were looking into it and someone would be contacting me. Needless to say I have not been contacted and the money is still missing. I really need my money back to pay my rent which was the reason it was sent in the first place. The website says refunds are instant but I did not get anything.

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  • My demands:

  • My money and the late fee I will be charged if I don't get evicted.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 41820
  • Also reported:

    • Monetary damages:

    • $668.00

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• Took my money off my card app

  By: Sholliday89 Jan 28, 2019
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  I call just to setup a pin for my cash app card.. and he took my money

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  • My demands:

  • My money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 39427
  • Also reported:

    • Managers:

    • Samantha

    • Phone:

    • 877-744-7815

    • Monetary damages:

    • $355.00

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• After I called them to give me instructions then he told me to wait for few mins then the money will

  By: Asha Jan 23, 2019
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  Stolen money from my cash app

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  • My demands:

  • Need help

  • User Recommendation:

  • No comments

  • Resolution:

  • Unresolved

  Complaint #: 39340
  • Also reported:

    • Agents:

    • Gary

    • Managers:

    • Jr. King

    • Phone:

    • 833-567-8990

    • URL:

    • [email protected]

    • Monetary damages:

    • $300.00

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• This is not the cash app. I have

  By: Sandrakar1 Nov 03, 2018
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  I received a text saying someone told 198.00 out if my account . I went on the web to find the number to call. I called this number 805 295 7510 they told me that they see that 4 people have had my infor . They need me to go to rite aid and get a google play card if 100. So they can get the bugs out and block these people from taking money . Foolish me did this and they have 100. 00 . Than they wanted me to go back and get a other card so they can clear the next three so I can get my money . I didn’t do that . I want to stop those people .

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  • My demands:

  • My money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 38083
  • Also reported:

    • Agents:

    • Daniel

    • Phone:

    • 805-295-7510

    • Monetary damages:

    • $100.00

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• Cash App staff Took money from my card and refuses to answer why

  By: Quinn22 Oct 27, 2018
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  On Oct 3,2018 Cash App staff,(someone name Jeff), took $117.00 Off my cash app card, cancelled the card, issued me a new card and told me about it. However, despite my requesting my money back everyday for 20 plus days the response is always that someone will contact me at my E-mail address but to date no one ever has. I contacted the lead company and the BBB all to no avail. It must be a scam and there is no way to talk to anyone nor an address to write to someone.

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  • My demands:

  • My money back and/or compensation for loss of my apartment due to inability to pay full month's rent

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 37846
  • Also reported:

    • Monetary damages:

    • $117.00

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  • Yes (0) No (1)
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