I filled out a survey and was offered a prize. I selected a watch and gave my credit card to cover nominal shipping. I read part of the agreement and it looked like all others so I clicked "accept". A week later I received a very large, very heavy wrist watch with a wrist band sized to fit a much larger man. The cost to have it shortened so I forgot it.
A month later I received a black version of the same watch. I started to investigate and before I could track down the source I got a third watch (the same as the first). Then I found charges for $98 and $49 on my credit card statement. I tracked down the phone number and called customer service.
Customer service sited the agreement where it stated I had, by not stating otherwise, agreed to become a member and would receive a watch every month. I rapidly had my account closed. I requested information on how to return for refund. I was advised that I had agreed to a "strict no return, no refund policy".
On a good day the watches are not worth $49. They are sized to fit a large wrist and it is 1/2" too large for me. They state I would receive a different watch each month however i have 2 identical ones and a black version of the same model.
The company is using poor business practices and taking advantage of a situation where one just wants the process to be over. No refund, no return is bad business when one of the things is already too many.
return products and refund of charges