I found a website that was selling ‘the drill bender’. The website showed a ‘discounted dollar amount’ so I purchased two drill bits. The website stated that due to the holidays shipping could be slow (they offered free shipping with USPS first class mail (with tracking). I received an email that my purchased with ‘confirmed’. The order number on the email was #3620. It also stated:
If you have any questions, reply to this email or contact us at [email protected] I also downloaded the app ‘Arrive’ to check on my purchase status. After downloading, Arrive stated that this company does not provide shipping information and/or tracking number. I thought maybe I was not waiting long enough. My purchase payment to their account was sent 12/16/19. My first email asking about my order status was sent 01/02/2020, well over the ‘two weeks’ they asked for reasonable shipping around the holidays. The website also states to give them 24 hours for a response to emails. 24 hours... no response. I then sent another message 01/06/2020. No response again. I found their Facebook company page. I sent them a direct message thru Messenger on 01/07/2020. No response. I sent another direct message 01/09/2020. No response. This company takes people’s money and does not deliver any products.
A full refund and the company to be shut down so they can no longer scam people.