eBay.com

• Not returned item, and company extracted payment refund from my paypal account (bank check account)

  By: robwizgy Oct 15, 2016
  • Message me
  • Post a comment

  • Follow Report

  • Respond

  I had a bad experience with e-bay new "satisfaction guarantee" feature for buyers . My "buyer" convinced me to ship a heavy item, then did not want to reimburse me for additional bulk shipping (8$)requirement by USPS. It started with that ..then seller said it was not as described !! Note : there were 5 pics to show it from different angles...e-bay sided with the buyer for a return..even though I had stated in the Ad "no returns accepted". I stated my case with e-bay... online.Once e-bay had determined the "return" case on behalf of the buyer then asked me to pay for the return shipping label be paid by me and sent to buyer.within 5 days... I responded with a request for an Appeal(on the phone) , but they denied my right to an appeal right on the phone..stating because I did not send the return label. I violated the agreement.... Why would I send a return label (to be paid by me) when I did not agree with the return ??? Does this make sense ????? it gets more complicated ...

  Show more...

  • My demands:

  • return of Item or refund my shipping costs $48

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 21135
  • Also reported:

    • Phone:

    • 866-540-3229

    • Monetary damages:

    • $118.00

  • Did you find this complaint useful?
  • Yes (3) No (1)
  • Leave a comment

• eBay is not with buying on

  By: fury360 Nov 28, 2015
  • Message me
  • Post a comment

  • Follow Report

  • Respond

  While I had a couple of good experiences with sellers. There was a problem with a recent seller that sold his device password locked but didn't state that in his ad per policy on ebay.
  
  I have learned my lesson with not trusting ebay. Paypal was more helpful at resolving issues than ebay was.
  
  Very disappointed with ebay.

  Show more...

  • My demands:

  • close my account

  • User Recommendation:

  • Use with caution

  • Resolution:

  • Unresolved

  Complaint #: 15506
  • Also reported:

    • Monetary damages:

    • $0.00

  • Did you find this complaint useful?
  • Yes (1) No (0)
  • Leave a comment

• Missing Golf Clubsthat I sent to EBAY

  By: Hertamdavis69 Jul 30, 2015
  • Message me
  • Post a comment

  • Follow Report

  • Respond

  EBAY was supposed to be selling my golf clubs under their EBAY VALET PROGRAM. When the golf clubs did NOT sell they were suppose to RETURN the golf clubs back to me. According to EBAY they returned my golf clubs VIA FEDEX. I NEVER received them and when I contacted EBAY they told me that FEDEX DENIED EBAY claim since FEDEX claimed that they left the golf clubs at my address. That did NOT happen! I have dogs that goes WILD when they hear the trucks from FEDEX, UPS or the mailman. It is EASY for FEDEX to claim that they delivered a package. WHERE IS MY SIGNATURE? They did NOT deliver my golf clubs to me!!!

  Show more...

  • My demands:

  • Find and return my missing golf clubs or pay me the $610 for my missing golf clubs

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 13766
  • Also reported:

    • Phone:

    • 800-322-9266

    • Monetary damages:

    • $610.00

  • Did you find this complaint useful?
  • Yes (1) No (0)
  • Leave a comment

• Ebay provides No protection to US consumers

  By: break1 Jun 23, 2013
  • Message me
  • Post a comment

  • Follow Report

  • Respond

  We purchased a MBZ diagnostic machine thru Ebay which was coming from China, my husband who is a mechanic could not get the machine running. I spent hours with the trouble shooting to no avail. After 13 days we sent it back on the 14th day to get full refund. Because of UPS stores mistakenly leaving out 3 letters in the middle of the address the seller stated he never received the item, that is until I called Amex then he sent me an e-mail on my personal e-mail stating he in fact had received it, that I had made a mistake on the address. Amex closed my case because he still told them he didn't receive it. He keeps insisting that Paypal already has the $ but I do not have out $1400 back. Ebay told me to take it up with a lawyer. PayPal tells me that it was my credit who is doing the job of getting my $ back.

  Show more...

  • My demands:

  • $7,500, 3X's times the amount I payed for the item plus $160 we spent to ship the item back

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 1225
  • Also reported:

    • Monetary damages:

    • $7,500.00

  • Did you find this complaint useful?
  • Yes (2) No (2)
  • Leave a comment

• Auction winner gets money back and keeps items won

  By: roses1962 Jun 10, 2013
  • Message me
  • Post a comment

  • Follow Report

  • Respond

  Auction - buyer received money back w/o returning item back-so he received Tiffany jewerly (value over $1100.00) and received his ebay money paid back. All in all, the buyer under ebay auction 230896074680 won my auction; paid; then went to paypal and received money back in full without returning items won! Auction won on 16Dec2012 and paypal allowed him to keep item and return funds in march 2013. This is a fraud on the winner of my auction.

  Show more...

  • My demands:

  • Pay for item he has in his possession. Scam

  • User Recommendation:

  • No comments

  • Resolution:

  • Unresolved

  Complaint #: 1095
  • Also reported:

    • Monetary damages:

    • $362.54

  • Did you find this complaint useful?
  • Yes (7) No (0)
  • Leave a comment