I was contacted by Elite Lending Services after applying online for a loan. Elite said I was approved for $5,000 but because of my low credit score I needed to send them money for insurance. I sent the money through Western Union. They called me back and said that the lender wasn't satisfied that I could afford the repayment so he was requesting more insurance money. I asked Carol to speak with the lender and verify that this new amount would definitely get me the loan. She called back and said yes. I sent the money. But again they said it wasn't enough. I told them to just forget it and send my money back to me. They said ok but it would take 30 days. The first date I was given was April 23. Then it was May 30. Then May 8. Every time I call their customer care line they just throw out some date to me and hang up. I called one of the reps and asked if I could speak to a manager or supervisor. She said I had to call customer care. I explained what was happening with customer care and she said that's the only way I could get through to a supervisor. I left several voicemails for Carol Price and at customer care to return my calls. Today I called back and the number is no longer in service.Show more...
Refund my money