FabPrettyDress.com

• Won't honor return policy

  By: Denmajor Oct 15, 2015
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  DON'T BUY if the event you need it for is important. When you read the return policy you will find that your dress can be 1 to 3 inches off, if it doesn't fit not their problem. . It will cost you half your purchase price and you pay for shipping to China. If you can even get them to take it back. They state they will replace the dress if it is the wrong color. Well my dress had the wrong beading wrong color and was 4 inches too small in the bust. They refused to honor their return policy. The dress didn't look like the picture but the quality was good. My only daughter is getting married and I am out 260.00 without a dress.

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  • My demands:

  • Partial money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 14854
  • Also reported:

    • Monetary damages:

    • $260.00

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• Not refunding my money

  By: bblackwell58 Apr 27, 2015
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  My daughter order a prom dress. I told them I wanted to return. They gave me a return number. I ask for an address which was never given. I was back and forth with customer service for a refund. The package was delivered and signed by a person named Vivan.

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  • My demands:

  • Full refund

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 12401
  • Also reported:

    • Monetary damages:

    • $200.00

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  • Yes (4) No (1)
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