My Facebook account was reasonably hacked and disabled. I begin to seek why it was disabled when Facebook started telling me to provide personal information and birth certificate and even bank statements.
I begin getting emails. I thought they were from Facebook support help center helping me resolve the issue. But this Facebook support started asking me to buy I-tune cards which I complied. They told me I had to pay for the software then give them the I-tune card code worth $500 to get my Fb back and cleaned from hackers. They told me they would refund me my money and kept sending me emails. In fact here is the email they sent me:
You just spoke to our Manager Alex Cooper (Ext : 8004) regarding the issue that you have registered with us. Please be informed that we are working as per your instructions provided. In order to have your issue resolved. You have been requested to get 2 set of I Tune cards for $100 denomination to retrieve the administrative rights of your account. So that we can remove the hackers from your Facebook account.
This is to inform you that your case has already been registered with the technical support and below mentioned are the details for your registration.
Case Id: FB 37069
Registration Number: 11912954
Once we get the 2 set of I Tunes card for $100 from your end will have the issue resolved.
PS: Please ensure the I Tunes should not have been activated before.The refund will be initiated right away for the purchase which has been made against the I Tunes card.
Case Owner: Alex Cooper
Supervisor (Technical Dept.)
Ext : 8004
The refund will be immediately processed once we are done closing the case.
Total Refund : $500
Extra Credit: %20 on the total refund.
Total Refundable Amount: $600
Company Add: 1 Hacker Way, Menlo Park, CA 94025
Link for company location: https://www.google.co.in/maps/...
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Ph : 1-844-536-9338
Ext : 7860
They never enable my account and begin to curse me and told me to get the loss. Calling me names and using racist language. They
Contacted me several times from number listed as Facebook 888- 319-5315
844-536-9338 888-319-5315 The has numerous of people speaking Facebook and acting very professional. Then after they received the codes. That same lady that bad mouth me started cursing me and answering the phones from all the numbers.
They turned out to be a scam posing as Facebook Support team.
Shut there website down and if possible refund
Identity Theft Risk: