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Funplunge.com
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Taking money without permission
By: Jun 05, 2017I tried to download a video of a local gig I saw yesterday and was told to register for free to view the clip. I was asked for my card information but told categorically that NO money would be taken. The next screen coolly informed me that I was signing up for a free 5-day trial and that I would automatically be billed £11.95 in 5 days' time and every month thereafter. I DID NOT press Continue, but there was no way to go back and delete my card information. Nonetheless, without my confirmation, nothing should have happened, yet when I phoned my bank they informed me FunPlunge had already debited 1p from my account. I just had a call back from the disputes department at my bank to stop any further payment to this disgusting company. DO NOT TOUCH THEM WITH A BARGEPOLE.
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My demands:
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CEASE THEM FROM TRADING AND PRESS CHARGES
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$1.00
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- Did you find this complaint useful?
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Yes (38)
No (1)
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CHARGING FOR "FREE" TRIAL, THEN ASKING FOR CREDIT CARD INFO TO CANCEL
By: Apr 17, 2017I got an e-mail, promising a "free" trial for a subscription to equipment suppliers, then immediately received a charge on my credit card with an international transfer fee, and when followed directions to cancel was once again asked for my credit card info!!!!
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My demands:
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ELIMINATE FUNPLUNGE FROM DOING BUSINESS ON THE INTERNET
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$40.35
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Additional information
Mliekárenská 725/8 Bratislava-Ružinov 821 09 Czech Republic
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Yes (26)
No (1)
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Free trial period, but, online cancellation is not free
By: Oct 07, 2016Looking to buy a forklift service manual, FunPlunge's website was listed as a source on Google. I went to their website, and, subscribed to their "free" 5 day trial for new members. When I found out that they did not have service manuals for sale, I tried to cancel the "free" subscription, but, there was no way to do it then. Today, I received a notice stating that, unless I cancelled the "free" subscription, I would automatically be enrolled in their "premium" subscription. Unfortunately, to cancel via email, I would incur a "convenience fee" which could be avoided by calling their phone number to cancel, which I did, for 5 times without being able to connect (line would drop-off). I was successful the last 6th time. What a hassle !!! Lesson learned: Avoid at all costs!!!
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My demands:
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Act responsibly
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$1.00
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- Did you find this complaint useful?
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Yes (67)
No (0)
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Comments:
Marcell
Jun 27, 2020 5:05 PM
I was going to get a book in pdf when it asked for my card. I did a search of the company and ended up here. Thanks I’ll buy the book now.
Lizzie Gilley
May 01, 2020 8:56 PM
How can I cancel my order cuz it's taking off my card
Lizzie Gilley
May 01, 2020 8:54 PM
How can I get my money back on my card
DaVy Tung
Jan 14, 2020 3:00 PM
so thank you I found this thread before I sign up. I intend to download a game as it free but why they need all my info about my card also CVV number. I do not believe them and I did a seach :)
MuradShei
Jun 11, 2019 7:50 AM
The all completely scam shady business immediacy ask for credit card details without tell you what they sell , i got them after redirect from video player of other site (FOOTBALL LIVE STREAMING )
invisi.
Sep 03, 2017 6:37 PM
Thank goodness for that, I was about to put in my details until I stopped myself and checked to see if it was safe!