We had supposedly won a vacation, they then charge us $400 then they called back a year later and charged us another $400 saying that we didn't use it and we owe them 1600 otherwise so we paid them another 400 and now they keep harassing us saying that we haven't paid even though we have documentation from the bank stating that this was final. Every time we tell them it has been resolved and we have the documentation they continue to tell us that we need to resolve it again and pay $400 each time. Johnathan Rivers will get on the phone and scream and tell us to shut up and listen to what he has to say. A.k.a. Pat Rogan we were speaking to Pat Rogan when we asked to talk to the manager and he said hang on and the same person got back on the line and called himself Johnathan Rivers.Show more...
I want to make sure that I get my vacation package that I paid for multiple times and I do not want anyone else to get roped into this scam