On the date of 12/31/20. I was on my laptop working on a school project when it completely froze up and anounced verbally that my laptop has been compromised. It brought up a page saying that I needed to call a specific tech support number immediately. Not dealing with this ever before and being completely distraught, I called this number. The man called himself "Ben Parker" Yes, now that I think of it.. not so original. But he gained access to my laptop, showing me personal things that hackers found out regarding my personal information. He also talked me through how it was happening and why. He seemed informed and willing to help, along with asking me some very personal questions to gain my trust. He then had me sign an online form and told me to leave my laptop on for 60-90 minutes. I then watched what he was doing on my laptop as I talked to a family friend over the phone. I noticed that he wasn't doing much but dowloading protection apps on my laptop. After my friend looked the company online, we both realized that I have fell for a complete and total scam. I immediately turned off the access to my wifi and shut down my computer. I then went straight to my bank. The most they could do was close my current account and transfer my money to a new one. It has been a couple of days, but I am hoping they are not able to access my account or computer after all of this.Show more...
I would like an investigation into this comany, hopefully a complete shutdown. This company is despicable.
Identity Theft Risk: