Hadiyansyah.com

• Scam Bike Store

  By: Newbike1234 Jul 25, 2016
  • Message me
  • Post a comment

  • Follow Report

  • Respond

  I purchased a bike on Hadiyansyah.com bike store through Paypal. Their prices are great. I was a bit nervous though so I contacted Paypal and asked their advice since they are providing this store with a payment choice. Paypal recommended sending the $ "for goods and services" instead of to a person, and my purchase would be protected in case the bike did not arrive or arrived and was not what I was expecting. The bike store gives you an email to mail to.
  I was able to email the owner regularly until my payment posted, then on response to emails. I tried to call but no one spoke English and they just hung up on me. I was given a tracking # with Indo Cargo Express and it appeared that the bike left Indonesia to Singapore and then to China... but nothing after that. I had no idea if the bike was shipped to the US via air or boat. Customs told me I would need a Bill of Lading # or Sea Bill # to track it in customs but I never received one after contacting the bike store AND the shipping company via email numerous times. I could never get anyone to answer the phone at Indo Cargo Express. After a month and a half the tracking just disappeared from the Indo Cargo Express site.
  I contacted Paypal and requested a refund which they gladly offered to give me after waiting 10 days for the bike store to respond to the complaint.
  
  Don't bother with this site. The prices are a way to lure you in and then, once they are paid they ignore you. A true scam indeed!!
  
  Paypal also reported the business to their supervisors and plan to do an investigation to discontinue offering Paypal as a payment option!

  Show more...

  • My demands:

  • All of my $ back...which paypal gladly did

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 19350
  • Also reported:

    • Monetary damages:

    • $647.00

  • Did you find this complaint useful?
  • Yes (1) No (0)
  • Leave a comment