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Health Awareness Project (HAP)
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ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. ScamGuard highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
Disclaimer: The information and opinions contained on this site are not endorsed by LifeLock. ScamGuard receives compensation from LifeLock. This helps support our scam prevention efforts.-
IDENITY THEFT
By: Aug 28, 2019THEY GOT ME TO GIVE THEM MY MEDICARE AND MEDICAID NUMBERS IN ORDER TO SEND ME A CANCER SCREENING KIT. I FOUND OUT THAT THIS IS A FRAUD AFTER THE FACT. HOW CAN PROTECT MY IDENTITY NOW? HOW CAN I STOP THEM FROM REPORTING A FALSE CLAIM AGAINST ME?
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My demands:
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STOP ANY CLAIMS SENT BY THEM TO MY MEDICARE
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
Business response: Sep 15, 2019Hello, rest assure that we are not here to take your Medicare/Medicaid number to commit fraud. If you provide us with your name, we can look you up in our system and see where you are in the process. Please read the link below and hopefully, this can help to put you at ease when dealing with our company. You can also call us with any questions at 386-319-9407.
https://healthawarenessproject.org/blog/medicare-notice/-
Also reported:
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Agents:
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Gloria
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Phone:
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386-845-6004
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URL:
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Monetary damages:
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$0.00
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- Did you find this complaint useful?
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Yes (36)
No (3)
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Taking all my medical info
By: Aug 06, 2019COMPANY WILL SEND ME A CANCER SCREENING TEST SAYING MEDICARE HAS APPROVED IT AND WILL PAY FOR IT. MEDICARE HAS NEVER HEARD OF PROJECT. CALLER TOOK MY MEDICARE AND HUMANA ID ALL MY PERSONAL INFO AND SS # EMAIL ADDRESS. NOW AFTER TALKING TO INSURANCE PEOPLE I THINK I HAVE BEEN SCAMMED FOR MEDICARE INFO.
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My demands:
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No medical test kit sent to me
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
Business response: Aug 13, 2019Hello, this is HAP responding to your recent complaint. First, before making such claims, make sure you are with the right company. 1. HAP never asks for your social security 2. People find us and fill out the form online, we do not solicit or call anyone that did not opt-in voluntarily. 3. We verify that you qualify based not only on insurance coverage but, also medical necessity. 4. ONLY your Doctor can sign off on this test. Lastly, you can call us anytime, we do not hide. We are here to answer any questions or concerns.
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Also reported:
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Phone:
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386-319-9407
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Monetary damages:
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$0.00
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- Did you find this complaint useful?
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Yes (57)
No (2)
- Leave a comment
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Cancer screening test Medicare fraud
By: Jul 12, 2019Company gets your Medicare ID and promises to see if you qualify for a DNA test for cancer, paid for by Medicare. Medicare says this is a scam. I reported this to the FTC and applied for a new Medicare card. The company advertises on Facebook.
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My demands:
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Put the company out of business and jail the scammers. And recover and remove my personal information from them.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
Business response: Aug 13, 2019Hello, this is HAP responding to your recent complaint. First, before making such claims, make sure you are with the right company. People find us and fill out the form online, we do not solicit or call anyone that did not opt-in voluntarily. We verify that you qualify based not only on insurance coverage but, also medical necessity. Only YOUR Doctor can sign off on this test. Lastly, you can call us anytime. We are here to answer any questions or concerns.
Here is a link to verify that Medicare does in fact pay for this testing.
https://www.medicare.gov/coverage/diagnostic-laboratory-tests-
Also reported:
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Monetary damages:
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$0.00
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- Did you find this complaint useful?
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Yes (71)
No (4)
- Leave a comment
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Comments:
HAP customer service
Sep 16, 2019 2:43 AM
Sandy, we posted a response above. Furthermore, here is a link, that talks about fraud. Hope this helps and puts you at ease in dealing with our company. https://healthawarenessproject.org/blog/medicare-notice/
HAP customer service
Sep 16, 2019 2:38 AM
Sandy, our records indicate, that you spoke to someone in our office, with the concern of this being a scam. Calls are logged and recorded, as well as noted by writing. We reached out to your doctor and currently waiting on their response, you can also reach out to them and help us get the proper documentation from them to proceed with your test. Any questions, please call our main line at 386-319-9407. Thank you!
Sandy Archer Martin
Sep 04, 2019 5:03 PM
I just received a call from HAP and gave them my information. I was suspicious and found this site after the fact. I did call the 386 phone number that they used to call me. As someone reported below, the number was not a working number. I reported the scam to Medicare. Go onto the Medicare official website and you will find a link for reporting Medicare fraud. I hope this helps someone else.
Sandy Archer Martin
Sep 04, 2019 4:21 PM
I just did the same thing and there's no information other than being directed to Medicare online. Where do I officially report that I have been scammed?
HAP customer service
Sep 03, 2019 2:44 PM
Patricia, most health insurance plans will cover the cost of genetic testing when recommended by a physician. However, all coverage is subject to Medicare, Medicaid, and third-party payer benefit plans. Our billing department verifies everything before a test is being conducted. Meaning, if there is any out of pocket expense, we will notify you before running the test and give you different options, including cash pay. Here is a link to another source of information for you to read. https://www.wired.com/story/with-medicare-support-genetic-cancer-testing-goes-mainstream/.
HAP customer service
Sep 03, 2019 2:12 PM
Hello June, our main line is 386-319-9407. Not sure what seems to be the issue. We are open M-F 9-6 PM EST. You can also email us with any questions or concerns. [email protected] . Hope this helps.
June Cleaver
Aug 30, 2019 7:12 PM
Have been contacted by HAP several times since I filled out their online questionnaire. First contact, I had to ask to c/b as I was in a dr's appt. They didn't, so I called them. The # came back as no longer in service. Now, I get msgs from them with different #s given. The one I received today, I called. Asked for the specific person and ext given. It was never answered, and no VM. Also, I asked the person who answered first who I was calling. All she said, very curtly, was, 'HAP. ' this does not make me feel good about this company/site.will research further.
Patricia Dyar
Aug 29, 2019 12:51 AM
I accessed up the website listed in the above response by HAP, https://www.medicare.gov/coverage/diagnostic-laboratory-tests, and could not get anything relating to this testing to pull up. You need to give enough detailed info to prove your point. What key words are you using to get proof of coverage to pull up?