Health Research Laboratories

• Placing people on auto shipment

  By: jmh1234 Mar 27, 2014
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  I ordered a original order and was put on auto ship which I cancelled the following day. Six months later they billed me again and took no responsibility of removing me from the auto shipment. They refuse to refund your money even if you haven't received the items from them. I am also contacting the BBB to report this.

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  • My demands:

  • Refund

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 6434
  • Also reported:

    • Monetary damages:

    • $129.90

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• Unable to refuse shipment

  By: johncjohnson1 Nov 11, 2013
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  I ordered an order of their Biotherapex product 3 months ago. Then I received another shipment that I did not order and was charged for. When I called them they said that on the packing slip I was told that I was a premier member and was to receive auto-shipments from them and cant return them for refund. Had I know that at the time of order I would not have purchases the initial product order.

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  • My demands:

  • I want a full refund of $129.90 for my returned product.

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 3011
  • Also reported:

    • Monetary damages:

    • $129.90

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  • Yes (7) No (1)
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• Money back guarantee

  By: geesjiv Jun 03, 2013
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  I purchased the produce 3 rejuvalifeRx from this company. I did not authorize to be put in a auto-ship program and they put me on sending to me a second order and charge the same to my debit card. I returned the product and call the company for a refund and they said to me that the company policy is not refund after the first 60 day form the date of the first purchase. The claim that that information is sent along with your order however they did not said that in the moment you purchased your product. My name is Geesji Viguie, Cust.# 7971435 Order # 18418292

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  • My demands:

  • I am demanding the refund for the amount of $ 89.90 debit from my bank account card in May 29, 2013

  • User Recommendation:

  • Use with caution

  • Resolution:

  • Unresolved

  Complaint #: 1016
  • Also reported:

    • Monetary damages:

    • $89.90

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  • Yes (8) No (0)
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