Home Shopping Network (HSN)

• Will not allow me to return the merchandise even though they gave me a 180 day window to do so

  By: amaniack Oct 21, 2014
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  Back in June of 2014 the HSN had a program on in which Mike Mecjak was the guest, since they were selling the presidential quarters. By that I mean Mike claims to be one of the world's top experts in gold and silver coins.
  
  Here was the pitch...for $150.65 you, I , the public right now can get the complete collection of the presidential dollars along with this free mahogany showcase to store them in for all times. Of course the U.S. Mint is still in production of these dollars and when they are released from the mint they will be sent to you since you have already paid your $150.65. He said NOTHING about having to pay a shipping charge on all future shipments. So when the first four dollars were released, they sent them and added a $21.00 shipping charge and the same for every shipment thereafter. Who in there right mind wants to pay $21.00 for $4.00 worth of quarters. I complained to the Customer Service and they said that it was "IMPLIED" in Mike's talk throughout the program..."BS" He said nothing whatsoever about having to pay a service charge for anything. This is just a scam that HSN is pulling and Mike Mecjak is in on it. I had two shipments and told them that I was not going to pay for them and that I was going to contact Chase who did get the charges reversed. But at that time they told me that they were going to stop my account and that I could return the coins in 180 days if I so chose to do so.
  I called today and talked to an Ashley who wouldn't make a decision, but put me on hold to find a supervisor, and then came back on line to say there weren't any supervisors around to take my call. Again "BS". The time I was on hold she was talking to a supervisor/s about the stink I created last time and what to tell me this time. So now she says I am past the 30 day window and tough sh.t.I told her I am a veteran, a disabled vet and is this how they treat vets?
  
  You know right after the problem in the beginning in June I called my buddy in Minnesota, who is good with computers and he looked up something in the HSN files and saw that they had already pulled the tapes of that show that Mecjak was a guest on. So what does that tell you ?

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  • My demands:

  • Full refund after sending the quarters back

  • User Recommendation:

  • Use with caution

  • Resolution:

  • Unresolved

  Complaint #: 10084
  • Also reported:

    • Monetary damages:

    • $150.65

  • Additional information

    Additional phone numbers reported: 800-284-3900

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• Selling coins with a non existant guarantee

  By: John1943 Feb 13, 2014
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  Mike Mezack has been a spokesman for the Home Shopping Network for many years. He is not an actual employee of HSN but they apparently allow him to say anything he wants in order to sell coins that benefit both Mezack and Home Shopping Network. For several years he was selling ICG graded coins and claimed that the perfectly graded coins were "Guaranteed for Perpetuity" which is why I bought the coins and perhaps the other hundreds of thousands of customers did also. I called the coin grading company which was owned by Tampa Gold Dealer Mark Yaffe. The lady I spoke with is Libby Dollar. She said she had never heard of such a "Guarantee of Perpetuity" on any coins they graded. I also called Home Shopping Network who Mike Mezack sold his coins on their "Coin Collector" show. They also denied knowing of any such "Guarantee For Perpetuity" on any of the coins Mr. Mezack was selling. I believe that he also offered this fraudulent guarantee. I did not check with them, though. I believe that Mike Mezack sold tens of millions of dollars, if not a hundred million dollars worth of coins over the years using this non existant guarantee. I complained to HSN about this deceptive practice and in the last year or so, Mr Mezack suddenly stopped using this bogus claim. I believe he cheated thousands of customers out of money because of this false guarantee. Alan Skantz was his selling partner for many years on HSN can definitely testify to th the fact that Mr Mezack offered this bogus guarantee and perhaps also offer some insight as to how Mr. Mezack was able to acquire so many perfectly graded coins that sell at a handsome premium. I bout a number of coins from him over the years and sent 10 coins back to a grading company who informed me that they had incorrectly graded 7 out of the 10 coins that were graded perfect. The difference between a perfectly graded coin and a lesser grade is SUBSTANTIAL. Mr. Mezacks reputation in the coin industry is suspect. Please look into this as I believe that it could involve close to one hundred million dollars in profits that was because of the false guarantee and purposely overgraded coins by companies Mr. Mezack dealt with.

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  • My demands:

  • I believe that HSN should publicly acknowledge the fraud that took place and offer full refunds to any customer with that Guarantee

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 5147
  • Also reported:

    • Monetary damages:

    • $3,000.00

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  • Yes (37) No (10)
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