I called in and noticed how unprofessional she was. She asked for my name and not my phone number because they are able to see who is calling. She hung up with me and said tech support would give me a call back in 15 mins and that she couldn't transfer me. She called back and transferred me to the Tech Kevin who was sure he could do the job after the issue was diagnosed by Shaina. Kevin has access to my computer for a half hour and didn't resolve a thing. I asked him how come he was unable to fix the problem he said he didn't know maybe it was something else. I asked him to transfer me back to Shaina and he said she was on lunch. After arguing with him for 2 mins he then says she back then transfers me. Shaina said it's my hardware mind you the printer is new and that she could send me another printer. I asked her what model was the printer and she couldn't give me the answer straight away or provide me any details about the product. The entire site needs to be banned. In the name of Jesus there is not prejudice on my part but I should mention that they were all Indian or accented as such. I told them I was canceling my card and I did just that.Show more...
Intuits Pro needs to be recognized by the public as a scam and banned
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