A baseball bat was ordered and when it was received it was a plastic bat. They will not send a refund. We mailed the bat back to the company. The bat ordered was a 2014 Easton XL. The bat received was a plastic bat that you can buy at walmart for $5.
Show more...My demands:
I want my money back
User Recommendation:
Stay away
Resolution:
Unresolved
Monetary damages:
$108.00
I purchased a baseball bat online from www.kanzabowl.com, but the site said "Baseball Bats" and it is a well done website. So I admit I did not notice the web address. The confirmation email I got said the order would show up on my credit card statement as "huifu". A red flag went up in my mind and I should have did something right then to stop the payment. After several emails and fake tracking numbers and months later, I received the wrong bat - not anything like I had ordered. I immediately tried to get a return authorization but the emails they sent were written in very poor english and basically promised they would do something, but it is 5 months out and they have done nothing. No return and no refund. I've been scammed and learned a hard lesson.
Show more...My demands:
Return wrong item and get my money back
User Recommendation:
Stay away
Resolution:
Unresolved
Agents:
Lussy
Monetary damages:
$125.00
We ordered a Rawlings bat for our 9 year old to use with his club team and received a heavy, cheap, and dirty grey Chinese bat that is labeled only for use with a ball. Had no idea we were ordering from China. Only contact is thru email, if they answer at all.
Show more...My demands:
Full refund
User Recommendation:
I don't recommend them
Resolution:
Unresolved
Monetary damages:
$120.00
I ordered my bat Nov 10, 2014 and it has never come, they sent me a tracking number and its a fraud as well, it cannot be tracked and I am out a bat and Christmas money and a gift for my kid. This is terrible, and a scam money down the drain.
Show more...My demands:
I want ALL my money back
User Recommendation:
Stay away
Resolution:
Unresolved
Monetary damages:
$107.00
My daughter purchased a bat on this site and paid $120.00. They sent her a childs t-ball bat. There was NO packing slip or other info included. I have tried to email several times and they do not respond at all. I would like her to either be refunded or get the wright bat!!! This has been going on since September 2014!!
Show more...My demands:
FULL REFUND
User Recommendation:
I don't recommend them
Resolution:
Unresolved
Monetary damages:
$120.00
I received a cheap short child's baseball bat instead of the softball bat I ordered. Very disappointed! It took over 3weeks to get the merchandise, and what igotwas crap! This company has no customer service, and you don't find out they are based out of China until after the sell.
Show more...My demands:
Refund
User Recommendation:
I don't recommend them
Resolution:
Unresolved
Monetary damages:
$129.00
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