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Kanzabowl.com
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Ordered a bat and was mailed a plastic bat. Will not refund.
By: Jan 25, 2015A baseball bat was ordered and when it was received it was a plastic bat. They will not send a refund. We mailed the bat back to the company. The bat ordered was a 2014 Easton XL. The bat received was a plastic bat that you can buy at walmart for $5.
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My demands:
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I want my money back
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$108.00
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- Did you find this complaint useful?
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Yes (3)
No (0)
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Sent wrong item, will not let me return it, and replies to your emails but then does nothing.
By: Jan 19, 2015I purchased a baseball bat online from www.kanzabowl.com, but the site said "Baseball Bats" and it is a well done website. So I admit I did not notice the web address. The confirmation email I got said the order would show up on my credit card statement as "huifu". A red flag went up in my mind and I should have did something right then to stop the payment. After several emails and fake tracking numbers and months later, I received the wrong bat - not anything like I had ordered. I immediately tried to get a return authorization but the emails they sent were written in very poor english and basically promised they would do something, but it is 5 months out and they have done nothing. No return and no refund. I've been scammed and learned a hard lesson.
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My demands:
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Return wrong item and get my money back
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Agents:
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Lussy
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Monetary damages:
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$125.00
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- Did you find this complaint useful?
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Yes (1)
No (0)
- Leave a comment
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Did not get what we ordered!
By: Dec 29, 2014We ordered a Rawlings bat for our 9 year old to use with his club team and received a heavy, cheap, and dirty grey Chinese bat that is labeled only for use with a ball. Had no idea we were ordering from China. Only contact is thru email, if they answer at all.
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My demands:
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Full refund
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$120.00
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- Did you find this complaint useful?
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Yes (1)
No (0)
- Leave a comment
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Item never received, keep being told its coming
By: Dec 09, 2014I ordered my bat Nov 10, 2014 and it has never come, they sent me a tracking number and its a fraud as well, it cannot be tracked and I am out a bat and Christmas money and a gift for my kid. This is terrible, and a scam money down the drain.
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My demands:
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I want ALL my money back
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$107.00
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- Did you find this complaint useful?
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Yes (0)
No (0)
- Leave a comment
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Not responding at all to my emails
By: Nov 28, 2014My daughter purchased a bat on this site and paid $120.00. They sent her a childs t-ball bat. There was NO packing slip or other info included. I have tried to email several times and they do not respond at all. I would like her to either be refunded or get the wright bat!!! This has been going on since September 2014!!
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My demands:
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FULL REFUND
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$120.00
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- Did you find this complaint useful?
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Yes (0)
No (0)
- Leave a comment
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I did not receive the bat I ordered
By: Nov 26, 2014I received a cheap short child's baseball bat instead of the softball bat I ordered. Very disappointed! It took over 3weeks to get the merchandise, and what igotwas crap! This company has no customer service, and you don't find out they are based out of China until after the sell.
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My demands:
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Refund
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$129.00
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- Did you find this complaint useful?
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Yes (0)
No (0)
- Leave a comment
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