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LacremeSkinCare.com
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Attention: US residents who have been contacted by scammers over the phone or email could be at risk of identity theft. It is highly recommended that everyone targeted by such scams obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options is the protection by LifeLock. You can start your protection here.-
It's a scam,scam,SCAM!!
By: Mar 31, 2016It was a free gift.I wanted none of the gifts....but chose this,because it was nicer than the purse:).I'm a 57 year old male...I would never....
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My demands:
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All money returned
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Agents:
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Heidi
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Monetary damages:
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$262.89
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Yes (0)
No (0)
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Return of money 87.63
By: Jan 17, 2016I want my money back now!!! I was reviewing my debit card statement and I noticed that in addition to a fee of $4.95 which I approved of they also charged my card on additional $87.63 How is this fair!? Of course not. After fourteen days trial must be from date ordered !! I'll have a fee charge I don't have enough money in the account .Even the cream is not suitable for my skin (very sensitive )I'll return the order back.
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My demands:
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Please, all my money back in the account.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Phone:
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855-464-4015
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Monetary damages:
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$87.63
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- Did you find this complaint useful?
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Yes (3)
No (0)
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Online SCAM and FRAUD
By: Mar 06, 2015On January 16, 2015, I ordered what appeared to be a "FREE" trial of a LaCreme SkinCare product for the payment of a shipping charge of $4.95 ... to which an additional $0.04 (unspecified "International Transaction Fee") was added. On January 31, 2015, my account was mysteriously charged by LaCreme SkinCare for $87.63 + $0.70 "International Transaction Fee" for what I have come to find out was that "FREE" trial offer. Not very "FREE"!! Since that time on March 2, 2015, LaCreme SkinCare has once again charged my account for $87.63 + $0.70 "International Transaction Fee". I was not aware that I had signed on to a recurring subscription service for a product that DID NOT work and that was felt to be useless and worthless!! I was "lectured" repeatedly by the LaCreme SkinCare "customer service" rep and supposed "supervisor" that it is the customer's fault and the customer's problem because they do not read all of the terms. Perhaps the problem is really because this SCAM and FRAUD has been structured, advertised, and presented in such a manner as to intentionally deceive and defraud the public. This SCAM is an intentional conspiracy in concert with BellaLabs to defraud the public.
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My demands:
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FULL REFUND and no further contact from LaCreme or BellaLabs or any other company associated with them. Remove me from all databases.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Agents:
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Anna
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Managers:
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David
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Monetary damages:
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$176.70
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- Did you find this complaint useful?
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Yes (19)
No (0)
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So-called free sample
By: Dec 25, 2014I was told I was getting a free sample of product.When I received it there was a paper with it that says if I don't cancel and return product within 10 days I will be billed87.63 I would have refused their so called free sample if I had known I would be charged for and expected to return it.
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My demands:
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I want to cancel this stuff
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Phone:
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855-464-4015
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Monetary damages:
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$87.63
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- Did you find this complaint useful?
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Yes (8)
No (2)
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Return of money 87.56
By: Nov 20, 2014I though that you were going to return at least half of the money back in my account, that is a lie. The total amount was $87.56 Your people do not understand the word conceal. I sure could use the money to day. Just put the money back in my account.
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My demands:
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need the money
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$43.78
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- Did you find this complaint useful?
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Yes (3)
No (0)
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Charges billed after being cancelled.
By: Oct 27, 2014Ordered product. paid $1.99 for trial. cancelled subscription within 14 days and was stilled billed $47.33. on mastercard account. Called,explained and was put on hold and forgotten after 30 minutes on hold while they said they were looking for recorded conversation of cancellation call. Was billed from Bella labs with same results. Both products were shipped together and same results.
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My demands:
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Want to have Master Card credit issued.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$94.66
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- Did you find this complaint useful?
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Yes (2)
No (0)
- Leave a comment
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Comments:
Penny Lee
Jun 18, 2015 4:56 PM
trying to cancel now, haven't got it yet but another one did that to me, thisone sounded different, done no more ordering off interenet on hold now, they did call back yesterday but I am canceling now and email I is invalid.