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LacremeSkinCare.com
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The fine print - so fine I didn't see it
By: Mar 26, 2014If you order a "trial" size sample on-line with just a small shipping charge, be prepared to see an $87.63 charge on the credit card you used within 14 days of receiving the package if you didn't "cancel" the automatic charge. Try calling them as they suggest, and no one ever picks up the phone so you can, which is the only way to cancel.
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My demands:
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I want my money back.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$87.63
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Yes (0)
No (0)
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87.63 withdrawn from my account. Want total refund of 87.63.
By: Mar 13, 2014Got email from Dr. Oz regarding this product. Was to be a FREE sample said NOTHING about membership or charging 87.63 to my account before ordering the free sample. Had I known that I would not have even bothered. I don't see any difference for that amount of money. I want the $87.63 returned to my account and to CANCEL any and ALL FUTURE dealings with this company, and I want this done today since this is the 14th day.!!!!!!
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My demands:
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Refund of entire $ 87.63 to my account today
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$87.63
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- Did you find this complaint useful?
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Yes (0)
No (0)
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did not order a 2nd shipment
By: Feb 22, 2014Hi, my name is Jwan Ibrahim & I ordered LA CREME and BELLA LABS only one time to try them. I did try them and it did not make any difference on my face. I was going to return them, but then I receive the 2nd shipment. Please let me know what to do with the 2nd shipment and I don't want you to charge me for that. I feel like cheated on because not only it did not work the first time, now you send another one. I appreciate your cooperation.
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My demands:
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money back for the first sample & what to do with the 2nd one
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$12.00
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Yes (0)
No (0)
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Erroneous billing for product cancelled
By: Feb 18, 2014I tried this and then cancelled it and of course they can't find my phone call so they continued to bill 87.63 a month and product was not ordered or received. asked for refund and put on hold for 10 mins and finally gave us, don't even try to reach them on line, can't get on.
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My demands:
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CREDIT MY ACCOUNT
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$87.63
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- Did you find this complaint useful?
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Yes (0)
No (0)
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Warning do not buy from La Creme
By: Aug 25, 2013This company advertised a free 14 day supply of their product. They took the price of an order for 30 days supply before the 14 days were over. They have tied up my bank account to where I am unable to use it. They have sent me emails saying it would take 24-48 hrs. for it to show in my account. It has been way over the time.
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My demands:
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all money be given back
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$87.63
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- Did you find this complaint useful?
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Yes (7)
No (0)
- Leave a comment
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Comments:
Penny Lee
Jun 18, 2015 4:56 PM
trying to cancel now, haven't got it yet but another one did that to me, thisone sounded different, done no more ordering off interenet on hold now, they did call back yesterday but I am canceling now and email I is invalid.