Londonreal.tv

• Brian Rose Business Accelerator Scam

  By: LRKicker Feb 17, 2019
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  After following Brian Rose and London Real Youtube channel for quite sometime. I was impressed by the his interviews with top performers. It was for this reason I signed up to his business accelerator. However my experience of his London Real youtube channel didn't match up with my experience of doing business with them. Nor did the course match up with the sales video and sales contacts they had with me before signing up. The course didn't deliver advanced internet marketing information or skills as promised instead the core technique was to spam your personal and business contacts on face book and linked in. He even told us that if we don't get banned by FB messenger we weren't trying hard enough. This is not only the worst business advice I have ever heard its also against GDPR laws and could potentially get you into legal trouble not to mention the damage to personal and business reputation. The course itself was badly put together with very little information or structure. Many of us were not satisfied with the course and were denied the no questions asked money back guarantee. In fact they went to great lengths to get out of it. I refused to sell shoddy info products to my friends or spam my contacts on fb or linked in so they refused to give me my money back. I don't know how Brian Rose can sleep at night. I am currently going through the process of recovering my money under section 75 of the consumer protection laws in the UK with my credit card company. I would advise anyone in the same position to contact their bank or credit card company to do the same.

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  • My demands:

  • Full Refund

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 39764
  • Also reported:

    • Agents:

    • Brian Rose

    • Monetary damages:

    • $2,999.00

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• The product was fraudulently misrepresented. LR does phone deosnt work, not returnig emails

  By: Remaru11 Feb 13, 2019
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  My dispute is on the basis that the Business Accelerator (BA) course taught by London Real and host Brian Rose, was not as described and therefore falsely misrepresented in their marketing campaign.
  Please note all sentences denoted with speech marks (“ ”) are words quoted verbatim by Brian Rose from his marketing videos and live webinars (during this course October 2018).
  In the past years, I have wanted to build my own business as a health promoter, and mindset coach. I have the skills/knowledge for the business itself, and wanted to gain more skills to help “get myself known in the big world of the internet.” I lack some knowledge/experience of marketing, social media, and wanted “one-on-one coaching” from someone who claim to be expert at these. The program was also to help building my website, supposedly everything all under one umbrella. The “Amazing life changing product” he would help one build using his system that made him create a 6-7 figure income business.
  
  Brian Rose is the You Tube star and owner of ‘London Real’ show and host of business accelerator course which I was enrolled in October 2018. It is an online show that interviews the rich, famous and successful all around the world. Prior to his YouTube success, Brian was an Investment Banker in London and New York and according to his own admission on his YouTube channel he left New York because of drug problems. However, he is now a health conscious, action man making the world a better place by sharing his experiences with his followers. He has a huge online following and interviews people from billionaire CEO’s, Grammy winners, best-selling authors, all of whom “have reached over 50 million people.” These would give him some credibility.
  
  Marketing of the BA course
  His YouTube videos interviews of the abovementioned people are interesting and informative and it was off the back of this reputation I decided to explore more by signing up to a free webinar that included Brian Rose talking to 20 – 40 people live on a Zoom video call and explaining what he would teach and how he would teach us directly the secrets to his success and how to build an online business. He invited me to two of these. He even mentioned my name as someone who had a business and was on the call. He showed some videos and told stories as examples of how he had helped so many in his class to succeed as business owners.
  On this live call, Brian spent nearly 1.5 hrs encouraging people to sign up to his USD 2,997, 8-week Business Accelerator course. Those on the call naturally had questions and concerns about the cost and Brian would often say “what do you have to lose? I offer a 100% money back guarantee, no questions asked.” “Pull the trigger,” he would say and then when someone did pay (by pulling the trigger). It was all hype and excitement!
  
  The reason I chose to go ahead and buy the course was because of the following; a) the promise of “I will be personally mentoring you every step of the way.” “You will have complete access to me during the entire course.” He promised “24” hour support. (b) “kick start your social media.” (c) the promised of a “high performance website.” (d) anybody with little or zero technical skills would be taught everything they needed, (e) “no man/woman would be left behind” and (f) 100% MONEY BACK; NO QUESTIONS ASKED, GUARANTEE! He stated all of these in both his webinars.
  
  The course is a digital course provided by London Real’s website platform. You log onto the website and are given access to your course through their platform. None of the course videos are emailed to you. The 8-week course is structured so that each week you have access to a module (module 0 to module 7, for a total of 8) consisting of videos of that week’s tutorials:
  
  (a) Videos are of Brian explaining that week’s tutorial; and two with someone else (who no longer works there) teaching step-by-step instructions for building your website (which was not up to date with the new Square Space instructions) and email automation through Mail Chimp (also not up do date). The man who did the instruction for the website no longer worked there and it caused us great issue because not even our team leads knew how to solve the problems. We posted in the London Real Business Accelerator Course FB page for help from Brian or anyone, and were told basically to Google it. Brian made that page and basically, except for tagging us to join another of his course that, he would be launching almost like every other week, he never responded or so much as to liked the videos we were posting there.
  Each module is not available in advance in the classroom or by email. Only the title of that week’s module is visible. They are released by London Real a) once you have watched the previous week’s videos and clicked the “completed” button and b) when the corresponding week commences. So you don’t know what you are getting to judge if the course is even credible or nonsense to request a refund early on. You feel pressured not to quit even when you see it as nonsense, because they label it “ resistance.”
  (b)) Two one hour live calls (every Sunday and Tuesday) via Zoom. The first one (Sunday) is with a team leader (groups were assigned a team leader, who themselves were recent former students of one of Brian’s London Real programs. We had not expert support. They were basically calls to push us to complete the module for that week) and Tuesdays was a zoom call with Brian Rose, and his associate Lisa May (who made up in his absence), in which he repeated everything that were in the videos which were disclosed for that week’s module
  (b) There was also an Accountability Document to help with commitment, that one had to click weather or not they completed that task. And
  c) Facebook private page for all participants and d) Facebook messenger team chat group providing communication amongst members and their team leaders.
  Reasons for the dispute
  The BA course delivered was not as described because it falsely marketed the following points:
  • High Performance Website
  • Advanced Internet Marketing skills for social media
  • Latest technology in marketing skills
  • Same strategies that London Real use to sell their products
  • A revenue generating business of my own
  • Personal mentoring by Brian Rose
  • 2 x 1 hour live calls, with Brian Rose, every week
  • 24/7 support with 24hr response
  • 8 hours of on-demand videos
  • 100% Money Back Guarantee
  • “no man/woman left behind. I will personally drag you across the finish line” (Not so even. But, he kicked people out and banned them when they asked any question or personal concerns as to what they were getting from the class).
  
  Also, the BA course caused huge personal stress due to the following:
  • Breaking social media (FB, Twitter, etc) Terms and Conditions by using unauthorised bots as accounts are closed. Reputational damage for both personal and business.
  • Spamming friends, family, just anyone you have ever had a connection with (WHEN I ASKED IF THEY HAD ANY OTHER TOOLS FOR SOCIAL MECIA REACH, THEY REFERRED ME TO PAY ANOTHER CLASSMATE FOR HELP FOR HIS PROGRAM HE WAS DEVELOPING!
  • Harassment and bullying by London Real staff because one could not ask certain questions or comment on the fact that the course was not giving us what was promised, and that we could not blame everything on “RESISTANCE.”
  I was led to believe that I was buying a course where I would learn legitimate Internet marketing skills with the latest technologies.
  
  In summary, I do not have a website which is of high performance, which is able to sell a digital product (without being sent via email and therefore being insecure). I did not receive any “advanced” marketing social media skills. Brian Rose did not personally mentor me, even for one second; neither did I have coaching by ‘experts’. I did not receive any help or communication from the London Real 24/7 support team when I asked.
  
  I have had my professional reputation damaged and upon following his advise on social media, FB and Instagram blocked my posts. I was told to spam friends, family and personal contacts, and lost some of them (was befriended). Brian even said that if we were not blocked from social media we were not doing it right! I was expected to sell a product I had already had but without proper marketing skills. So I had 3 online zoom webinars which I marketed by spamming my social medias, thereby causing me stress and undue worry that I was breaking the law, and had 3 people show up on the first one (a good friend whom I pleaded for support, a classmate, and one old friend who had left the nursing industry). No one showed up for the other two webinars.
  
  One of the core promises on Brian’s marketing is the high-performance website. A high-performance website means you need to understand SEO, Google Analytics, Marketing Automation, browser compatibility. None of these were taught. What we ended up with was a website with a landing page for collecting emails, and a products page which is not secure (see section ‘Same strategies that London Real use to sell their own products’)? They said “the main purpose of your website is to collect those emails”.
  
  The only mention of any high-performance techniques was in module 2.1 video (of the course), where Brian says “I will teach you Google Analytics later in the course”. This never materialised.
  
  We were told to use Squarespace.com as the platform for building our website. Squarespace is a template-based website builder. However, ALL of the step-by-step tutorials were outdated.
  
  When I told my team-lead and Lisa Mae that I already had a website since 2011, I was highly encouraged to get off Godaddy and get a Square Space hosting account. They would not be able to help me with Godaddy. I now know why. They couldn’t help us with any website issues because there was no one there experts at anything other than how to hype a student. When it came to the module of creating a website, they only offered the two videos that a former employee had with instructions for Sqauare Space and Mail Chimp (both of which were outdated videos, and this caused much headache and frustration in the groups).
  
  I was pressured to closed my account at Go Daddy and got me a square space account. Lost all of my old posts I had posted since 2011! When I saw what these people were doing to us, the brainwashing, and the stress for not having the product they claimed delivered, and the fact that if you voiced your concerned you were immediately taken out of the group, blocked from the zoom calls, and taken off the accountability document, and they did not have much to offer us other than a team leaders who wasted our time with the hypes and the “that’s resistance,” I got concerned and asked for my refund.
  
  I needed to learn “advanced marketing on social media” in order to know how to “get myself known in the big world of the internet.” The only technique they had was direct spamming and using bots Refollow & Robolike (An assignment one had to check off on the accountability doc). In the video Brian told us we might get banned using these because it is against the Terms of Conditions of social media sites (Facebook, Instagram and Twitter It was requirement to use the bots. I did it. Got no results either.
  
  We were told to send invites to sell our product to EVERY personal contact, whether we knew them intimately or not. See https://screencast-o-matic.com.... Effectively spamming personal contacts, friends and family on all social media sites. Plus, we were told to email anyone that has ever emailed us and "direct messaging” each one. Brian said “If Facebook hasn’t blocked you sending too many messages, then you haven’t done it right”. See video of our live calls - around 6mins and 44 secs https://screencast-o-matic.com....
  
  We have not been taught any advanced marketing skills because he doesn't know any. It was not useful information, it was bad business practice.
  
  At my 7th week, I did have an audience of 3, I didn’t even have a working Paypal button! The other two webinars didn’t matter because, as I said before, I had no audience. We were given no "latest up to date technology" lessons and no London Real support (from Brian, his team leaders or the 24/7 support team). Brian states “don’t worry if you are no good with technology, we will teach you everything."
  I wasted so much time trying to work it all out for myself because we were told we had to as they were tasks we had to complete before the Friday. Need support? Team leaders referred you to Google.
  
  I expected to learn about the technology techniques of editing videos, lighting, equipment (camera, sound, etc), the right tools (editing software, etc) to use as he uses to make his video amazing videos and courses. "Pull out your phones and start talking--was Brian Rose's solution. No scripting or researching your course, just do it. Don’t worry about lighting or how it looks, just do it”.
  
  We were not taught how to deliver the product to the client should they buy on the evening. On the day of our delivery, there was mass panic, as no one knew what to do in the event someone bought something.
  
  “I am taking a small group of ambitious London Realers, like you, under my wing," said Brian. I will personally mentor you every step of the way”. See https://londonreal.tv/m/biz-en....
  The course size =180 people! I did not receive any personal mentoring. In fact, Brian never communicated with me personally regarding anything of my business throughout the course. He personally mentored no one. He did not involve himself in any of the team chats or the private Facebook Group.
  
  He promises you will be surrounded by experts and wouldn’t be allowed to fail. “Team leaders” ( are people who previously completed the course, some only a few months ago, and have been recruited to teach the course and provide accountability were no experts. I was expecting coaches, people who are masters in the field of advanced marketing internet, not recent graduates of the course.
  
  Brian made the following statements on his Marketing video (https://londonreal.tv/m/biz-en...): this was not delivered.
  
  About Brian's “our private email address dedicated to answering any question about the course within 24 hours”. Once the course started we had no such support.
  
  When I sent emails during the course that I wanted to speak to someone about a refund for the course, they never replied to any of my queries (And I sent emails to all their email accounts). I also messengered and text him. No response.
  
  100% Money Back Guarantee--not true! This is an online course and the method Brian Rose teaches leaves no paper trail except the videos. He said “If for any reason, you don’t feel I have given you the value I have promised, I am offering you a 60 day 100% money back guarantee, no questions asked”. BUT the reality is, we have to ‘apply’ for a refund and ‘give a reason’ and the reason was not accepted. Complete misrepresentation!
  
  Finally, London Real changed their terms of the money back guarantee after I had signed, completely contradicted their marketing. I did not get what London Read webinars promised the course would deliver.
  
  Bank of America refused to chargeback my funds because Brian Rose did not send anyone a coarse outline of what was promised and they are not allowed to view videos. His contents was 100% online. He only sent receipts for the course paid. Brian must have masterminded it that way since he is a former banker.
  
  I am asking you to help some 70 of us that we know so far who are being refused our funds back, and see that this course (and other of London Reals's courses) are banned for making fraudulent promises and not fulfilling them.

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  • My demands:

  • I and demanding a full refund.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 39715
  • Also reported:

    • Agents:

    • Brian Rose

    • Managers:

    • Brian Rose

    • Phone:

    • 917-338-0836

    • Monetary damages:

    • $4,997.00

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• Falsifying documents to escape a money back guarantee

  By: gwant11 Feb 06, 2019
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  London Real is a popular podcast website and is known for interviewing prominent people in the field of health, wellness, investing, and mindfulness. He also runs courses like the Business Accelerator where he teaches individuals how to increase their success or start a new business.
  
  With a price tag of 3,000 USD with no questions asked money back guarantee I decided to "pull the trigger" as he says and do the course.
  
  I could go on forever with how poor the course was run, how basic the content was, and how incompetent his coaches running the course was. For a course that was promised to be maximum 100 people and was over 195 to getting kicked out of the facebook group for asking simple questions, this course is a complete joke.
  
  When I asked about the money back guarantee I had no response for over five weeks. Finally, an assistant came back to me saying I did not complete something known as the "Accountability Doc." This is a google document that is only at 100% when filled out. The problem is that we noticed from day one that this was never accurate. The highest possible percentage one can get is 97%. They apologized and said they were looking into it, but in the end, they used it as their excuse to give NO ONE A REFUND.
  
  During the process of dealing with my bank, I have learned that London Real is seen as a "fraudulent" company by many creditors.

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  • My demands:

  • Get my money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 39589
  • Also reported:

    • Agents:

    • Brian Rose

    • Monetary damages:

    • $3,000.00

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• Fraudulent misrepresentation

  By: Sausage18 Feb 05, 2019
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  This is supposed to be an advanced marketing social media course but all you learn is how to break GDPR laws, spam people, you only learn how to create 5 social media accounts. You learn nothing about how to use them (et Google Analytics, marketing analytics, etc). There is no 24/7 support, no technical support and basically you pay to be berated every week by team leaders who are nothing but ex-students but marketed as “experts”....Brian does not mentor you. The course tutorials are outdated so you have to work out how to follow the third party’s site in order to do your task (because you’ll be berated if you don’t!) and don’t think about asking for help with these outdated tutorials because you are then told to “look it up on YouTube. I hope many people get to read Hees reports because this is an abominal company. Please stay clear as there is no 60mday money back guarantee even if you do everything they say (and break the law)....absolute con man. Should be ashamed of himself. He gives away more for free in his marketing campaign.

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  • My demands:

  • Give me my money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 39575
  • Also reported:

    • Agents:

    • Brian Rose

    • Managers:

    • Julian Bailes

    • Monetary damages:

    • $3,000.00

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• Mis-Represented Online Business Course

  By: scamguarduser123 Feb 05, 2019
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  I signed up to a course that LondonReal provide called the 'Business Accelerator' for $3000 in October 2018. I feel the course is completely mis-represented, not worth the money asked for and is proving to be extremely uncooperative when it comes to asking for a refund if a customer is not happy with the service provided.

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  • My demands:

  • A refund

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 39573
  • Also reported:

    • Agents:

    • Brian Rose

    • Managers:

    • Brian Rose

    • Monetary damages:

    • $3,000.00

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• Mis-Represented Online Business Course

  By: scamguarduser123 Feb 05, 2019
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  I joined the Business Accelerator in October 2018. I was led to believe that I was buying a course on legitimate internet marketing. Instead what was delivered was a disjointed vague over view of how to spam your friends family and personal contacts with almost zero coaching or mentoring.

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  • My demands:

  • A refund

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 39569
  • Also reported:

    • Monetary damages:

    • $3,000.00

  • Did you find this complaint useful?
  • Yes (17) No (0)
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