I have used Family Tree Maker for a number of years. When Ancestry.com transferred this system to Mac Kiev, I purchased the recommended update (2017) version of FTM from them. I have been unable to access my Family History records since then.
Direct requests for some action by Mac Kiev have resulted in nil progress. It seems that years of research and records are now lost to me.
Now I wish to unsubscribe and avoid further annoyance and frustrations. I have been unable to access a means to unsubscribe.
My demands:
Either they enable access to the FTM 2917 which I paid for OR allow me to unsubscribe.
User Recommendation:
I don't recommend them
Resolution:
Unresolved
Monetary damages:
$200.00
Orde was not delivered
Show more...My demands:
I want them to deliver what I paid for
User Recommendation:
Stay away
Resolution:
Resolved
Monetary damages:
$49.90
I paid for a Mac printing software - to be downloaded. It could not be downloaded. They have my credit card number. Now I believe they are not part of Apple. Can we stop these people from scamming? I will also call my credit card company and Apple to alert them.
Show more...My demands:
Stop them from using my credit card number.
User Recommendation:
I don't recommend them
Resolution:
Unresolved
Monetary damages:
$29.95
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