Midwest Center for Stress & Anxiety

• Can't reach company by phone

  By: 000000000000 Dec 07, 2015
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  Bought into the stress and anxiety management program at Midwest Center for Stress & Anxiety, but got a slow start as the Peer Group page was being reformatted for a few weeks. Later I called above tel. number got information on payment (which is another story but not real bad). And, signed up for counselling or coaching sessions. Total expense for program came to $420.00. Made one connection with a coach then missed one opportunity for chat session with coach & peers. About 2 weeks ago, I went to the Bank of America because of my stupidity with a bank credit card which used to pay for the product and thought it was taken out of my checking account and paid to bank automatically . . . but wasn't. The bank person was helping me contact the Midwest Center but all the numbers he called either were not in service or "The facility you are calling cannot be reached with this number." Customer Service could not be reached by phone. No person to person contact whatsoever.

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  • My demands:

  • If I can't get any service/coaching/counselling, peer group interaction than I would like my $420 returned.

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 15673
  • Also reported:

    • Monetary damages:

    • $420.00

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