Ordered 20 masks was sent 4.
AKA Coolest USA
My demands:
Complete the transaction
User Recommendation:
Stay away
Resolution:
Unresolved
Monetary damages:
$72.77
They take your money and send you and tracking number and the items show delivered. What came was absolutely nothing that I ordered. Over $800 ordered and I received about $20 worth of worthless masks. I’m disputing the charge. STAY AWAY FROM THEM!
Show more...My demands:
Total refund!
User Recommendation:
Stay away
Resolution:
Unresolved
Monetary damages:
$800.00
I ordered masks online on 5/11. They charged an additional $17 for three-day shipping. Four weeks later my order still has not arrived. I contacted UPS, but they said they could only confirm a label had been created, not that the package actually existed. There are no phone numbers for the company, only a contact email. Their customer service reps have stopped responding to my inquiries.
Show more...My demands:
Delivery of my order or a refund.
User Recommendation:
Stay away
Resolution:
Unresolved
Monetary damages:
$36.99
They took my order, took the money out of my bank, now all communication has ceased. They do not answer emails. And they have no phone number.
Show more...My demands:
Refund my money.
User Recommendation:
Stay away
Resolution:
Unresolved
Monetary damages:
$37.00
Comments:
disqus_taNCIyL57O
Jul 15, 2020 10:58 PM
Agreed. Scam artists. They charged my CC and I paid for 3 day air shipping. 3 days, nothing. Contacted customer service. They replied, “item shipped” without providing tracking number. I called them out for it asking to supply a tracking number. Yet their site says item paid but unfulfilled. I called them out on this discrepancy and they never bothered to reply again. Sent an email on the the 15th to cancel order and what do you know? I received an email reply back saying order cancelled and money refunded. Contacted the CC company to dispute charge anyway because I don’t trust these scam artists.
ArchStanton75
Jun 07, 2020 5:51 PM
I ordered on 5/11. They charged $17 for three-day shipping on an $18 order. One month later, I still don't have my order. Their customer service reps no longer respond to me. They will not tell me why they won't just resend the order or give me a refund. This is a scam!