OfficialTVStream.com.es

• Requested refund into my credit card, but no answer

  By: gaby23 Jan 15, 2015
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  The above mentioned website promised by ads to give me one year access/subscription at NBA TV live access/ basketball if I will pay $29.95. They charged my Master Card, with the option to request a refund after 3 - 30 days. They did not deliver, except illusions, viruses or errors...In the same time they issued an indefinite numbers of so called "tickets" / a distraction to foolish more and more people.Please, record my complaint as part of a civil part.

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  • My demands:

  • I have cancelled my subscription and money refund into the gard.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 10935
  • Also reported:

    • Monetary damages:

    • $29.95

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  • Yes (6) No (0)
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• Charge for service but there's no delivery.

  By: geli3993 Jan 11, 2015
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  This company advertised that if you signed up you could then stream the golden globes 2015 live. I signed up and nothing. It was very hard to find a contact number but I found it on the billing receipt. Call them: 888-596-9279. The company name is: Jilappi Incorporated. The company address is 4425 McEwan Road, Dallas, TX. Their I.P. Address is For those of you scammed by www.officaltvstream.com.es, I was too. I dug in a little deeper and here is how to resolve refund and cancellation.
  Call their billing company: CCBilling: 888-596-9279
  Their I.P. Address: 66.216.77.27 led me to San Antonio, TX.
  The Owners: Jilappi, Inc,
  Their Address: 4425 McEwan Road, Dallas, TX.
  
  When you contact them just let them know the issue and what you want (i.e. refund/cancel). I would suggest reporting them to the Better Business Bureau while you are at it to help others out. Good Luck.

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  • My demands:

  • I called the 888 # above and they Quickly refunded me and cancelledthe subscription.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 10890
  • Also reported:

    • Phone:

    • 888-596-9279

    • Monetary damages:

    • $4.95

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• Signed up and entered my debit card to watch live sporting events and the site stopped working.

  By: Saliji2 Jan 01, 2015
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  I signed up to watch the bsc bowl games and was charged 4.95 initially with a reoccurring fee of 29.95 monthly and it didn't give me viewing access. I emailed their "support" team but no response. I have tried to find a phone number but there isn't one. It's strange to see how it doesn't work at all.

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  • My demands:

  • Full refund.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 10824
  • Also reported:

    • Monetary damages:

    • $4.95

  • Did you find this complaint useful?
  • Yes (10) No (0)
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• Paid but could not access TV. No reply from support

  By: Socrates73 Feb 16, 2014
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  Official TV claim to supply online TV. I paid $2.99 and signed up but could not access any TV from them. I sent in a ticket to customer support but no response. I think if they supply anything it is a link to real TV websites that can be accessed without them.

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  • My demands:

  • Full refund

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Resolved

  Complaint #: 5230
  • Also reported:

    • Monetary damages:

    • $2.95

  • Did you find this complaint useful?
  • Yes (7) No (0)
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• Service does not work

  By: Doug1100 Jan 26, 2014
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  Service is a complete scam. It is supposed to allow subscribers to view/stream sporting events. Site just loads malware and video viewers. Any video is VERY LOW QUALITY and riddled with adds. Site is completely unusable. I have requested a full refund for the 39.95 payment for a 1 year subscription to the Platnum Tennis package.

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  • My demands:

  • Full Refund

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 4688
  • Also reported:

    • Monetary damages:

    • $39.95

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  • Yes (5) No (0)
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• Not providing any service at all

  By: Carl78 Jan 02, 2014
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  OfficialTVStream claims to provide access to televised sports events. But when you pay you get access to links to streaming tv channels that are free for anyone to watch. The streams are clearly unofficial, riddled with ads, and with a very low image quality. There are also links to downloadable TV streaming software, which has nothing to do with the service I payed for.

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  • My demands:

  • That the company is shut down

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 4019
  • Also reported:

    • Monetary damages:

    • $0.00

  • Did you find this complaint useful?
  • Yes (7) No (0)
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