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OfficialTVStream.com.es
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ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. ScamGuard highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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Bullshit service, nothing works
By: Oct 17, 2015Advertised monster energy cup, live stream. Paid for a year (the only option), and nothing worked. Every 'room' they had shown wanted you to create a new membership. Some advertised 0.00 dollars, yet a Mastercard was still required. Basically it's a fucking search engine for other sites that offer lame services with tons of pop ups.
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I've demanded my money back. No response yet.-
My demands:
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Money back
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$39.95
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- Did you find this complaint useful?
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Yes (51)
No (1)
- Leave a comment
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Overcharged and provided inadequate service
By: Oct 15, 2015When I signed up for the service to watch NFL football games, the online site indicated a charge of $3.33 per month. Instead of being charged on a monthly basis, I was charged $39.95. When I tried to use the online streaming service, the quality was so poor as to be worthless. When I requested a refund for 11/12th of the total because I had tried to use the service for amonth, I was told to use an AD blocker and the latest version of Adobe Flash. In fact, I was already using these. When I again requested a refund, OfficialTVStream.com.es refused.
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My recommendation is to avoid using the services of this company.-
My demands:
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Partial Money Back
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$36.62
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- Did you find this complaint useful?
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Yes (30)
No (1)
- Leave a comment
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This is a total scam.
By: Jun 13, 2015I wanted to watch the 24 hours of Le Mans racing event. The cheapest plan was $3.33dlls a month but instead it charged me 39.99 for a full year! When I tried to watch the event it was useless and it was only showing me tons of spam pop ups.
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My demands:
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I want all of my money back!
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Phone:
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888-596-9279
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Monetary damages:
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$39.99
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Additional information
Jilappi Inc.
- Did you find this complaint useful?
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Yes (89)
No (2)
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Requested refund into my credit card, but no answer
By: Jan 15, 2015The above mentioned website promised by ads to give me one year access/subscription at NBA TV live access/ basketball if I will pay $29.95. They charged my Master Card, with the option to request a refund after 3 - 30 days. They did not deliver, except illusions, viruses or errors...In the same time they issued an indefinite numbers of so called "tickets" / a distraction to foolish more and more people.Please, record my complaint as part of a civil part.
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My demands:
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I have cancelled my subscription and money refund into the gard.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$29.95
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- Did you find this complaint useful?
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Yes (72)
No (3)
- Leave a comment
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Charge for service but there's no delivery.
By: Jan 11, 2015This company advertised that if you signed up you could then stream the golden globes 2015 live. I signed up and nothing. It was very hard to find a contact number but I found it on the billing receipt. Call them: 888-596-9279. The company name is: Jilappi Incorporated. The company address is 4425 McEwan Road, Dallas, TX. Their I.P. Address is For those of you scammed by www.officaltvstream.com.es, I was too. I dug in a little deeper and here is how to resolve refund and cancellation.
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Call their billing company: CCBilling: 888-596-9279
Their I.P. Address: 66.216.77.27 led me to San Antonio, TX.
The Owners: Jilappi, Inc,
Their Address: 4425 McEwan Road, Dallas, TX.
When you contact them just let them know the issue and what you want (i.e. refund/cancel). I would suggest reporting them to the Better Business Bureau while you are at it to help others out. Good Luck.-
My demands:
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I called the 888 # above and they Quickly refunded me and cancelledthe subscription.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Phone:
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888-596-9279
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Monetary damages:
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$4.95
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- Did you find this complaint useful?
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Yes (70)
No (3)
- Leave a comment
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Signed up and entered my debit card to watch live sporting events and the site stopped working.
By: Jan 01, 2015I signed up to watch the bsc bowl games and was charged 4.95 initially with a reoccurring fee of 29.95 monthly and it didn't give me viewing access. I emailed their "support" team but no response. I have tried to find a phone number but there isn't one. It's strange to see how it doesn't work at all.
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My demands:
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Full refund.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$4.95
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- Did you find this complaint useful?
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Yes (36)
No (2)
- Leave a comment
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Comments:
V-Selina
Jan 15, 2016 5:26 PM
It happened to me too!!! Just phoned my bank!!! Their site claims that you can get a refund if you contact them within 3 days of the sign up... I contacted them the day of and still no answer 5 days later!!! What a scam. BEWARE!!!!
Noha
Nov 12, 2015 9:46 AM
The same thing happened to me and I was charged 49.99 USD. I am working with my bank now to see what my options are.
Noha
Nov 12, 2015 9:44 AM
The same thing happened to me and I was charged 49.99 USD. I am working with my bank now to see what my options are. DON'T USE THEM!!
ScamGuard
Oct 24, 2015 11:09 AM
We have exposed the TOP 10 scams currently targeting US residents. We highly recommend that everyone reads and shares the page amongst friends and family. Here is the link: https://www.scamguard.com/types-of-fraud/
SPINMASTER
Sep 22, 2015 10:20 PM
Lucky for me, I have credit card protection. And they cancelled the billing. Official TV said they would cancel my billing. But if their resolution dept is anything like the service they offer? Dahaha..good luck!! This service is a SCAM. I paid 40 bucks for this yrs 15 NFL games. Got the 1st game..interrupted..saw like 1 qtr. 2nd game/ they said my subscription was inactive and they wanted me to pay more. Luckily I got my charges deleted. A lot of people though, were not as fortunate. I'll search for another service. If anybody knows a cheap one for less than 50 bucks, Hit me up [email protected] Good Luck.
notsofastnow
Aug 29, 2015 6:12 AM
Proves the adage, if it sounds too good to be true, it probably is. Thanks for the info. I won't be signing up.
benjitek
Aug 14, 2015 12:40 AM
Service is non-existent. Tried to cancel, request refund -- never heard back, had my bank reverse the charge to my credit card. Good way to 'protest' as charge-backs cost the vendor money, the transaction fees they paid to make the charge are not refunded.
Brian marriott
Jul 29, 2015 1:23 AM
I look fourward to a reply
Brian marriott
Jul 29, 2015 1:19 AM
I have got I connect with bank and as not been paid back
Brian marriott
Jul 29, 2015 1:15 AM
I have paid £31 but canceled the account as unable to picture still waiting to see if been paid back in my account