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  • Premiertvs.com

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    Premiertvs.com 2/10 1 complaint
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    ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. ScamGuard highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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    • Bait and Switch Tactics

      By: MaxIII Jul 27, 2015
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      Through PayPal, I purchased a 65" Samsung flat screen TV, model UN65U9000. After purchase, I received an e-mail which said my order was under "management review" and I would be contacted later. I then noticed the odd five letters -- "FAU/CA" -- at the end of the model number: UN65U9000FAU/CA.

      I called Samsung: They said they do not make any TV with the “FAU/CA” designation. They also said Premiertvs was not an approved reseller, and that if I purchased any Samsung TV from them, it would have no warranty.

      This was clearly an effort by Premiertvs to set up the classic bait and switch: include on my order confirmation a model that didn't exist, but which their salesmen would have surely told me was a "foreign model that doesn't work in the United States." Next bait and switch step: pressure me into buying the more expensive "U.S. model".

      I pre-empted their bait and switch games, however, by immediately canceling after I hung up from Samsung.

      Regardless of what tactics they would have pursued next, it is clear from their insertion of the bogus model number on my order confirmation that Premierstv never intended to deliver to me a legitimate Samsung TV at the price they had advertised.

      Show more...
      • My demands:

      • Order Cancellation

      • User Recommendation:

      • Stay away

      • Resolution:

      • Unresolved

      Complaint #: 13709
      • Also reported:
        • Monetary damages:

        • $1,500.00

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