Pretends to be from AbbVie

• Uses legitimate company information to scam you.

  By: tiff4104 Jul 24, 2013
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  Received an email regarding a position with the company. It said that Antonio Zapata would be available July 24, 2013 at 9am to conduct and IM interview. I completed the interview and was told I was hired. Something didn't seem quite right so I did some research with the phone number he gave me and came across VERY similar stories using the same name and phone number. I have included a portion of the "interview". I hope these people are stopped soon. antonio.zapata50: After a careful review of your resume and answers you have provided during this interview, i believe you have great communication skills, your work history is perfect and you have the necessary skills and knowledge to handle this job. Welcome to The AbbVie Inc...
  
  Jul 24 9:55 AM
  
  antonio.zapata50: You will undergo a two weeks accounting training course online... You will be needing the following items below for this job which will enable connect online for this course; (1) Laptop with Intel® Core™ i7-720QM Quad Core Processor 1.6GHz (2.8GHz Turbo Mode, 6MB Cache) Genuine Windows® 7 Home Premium, 64bit, English 1000 GB1 SATA Hard Drive (7200RPM) 9GB4 Shared Dual Channel DDR3 at 1066MHz Microsoft® Office Starter 2010 (2) Quick books (Pro 2010 version) (3) Samsung Secured Modem(LSN) (4) All in one printer, scanner and fax machine (5) Mini office stationaries (6 HP Unix B2600 Workstation 500Mhz Server
  
  Jul 24 9:56 AM
  
  antonio.zapata50: You will receive a check from the company and once you get the check, you will have it deposited in your bank account, deduct $100 for your signing bonus and then have the funds sent to the supplier via MoneyGram in CASH so that the supplier can have you office items shipped to you...
  
  Jul 24 9:56 AM
  
  antonio.zapata50: Once this is done, you will receive the software by UPS in 2days... i will be here to direct you as we proceed Note that all this is done as a test to see if truly you can work efficiently with optimum professionalism without supervision.... This job is not a debate so i expect you to do exactly what i say not similar but exactly... Any insubordinate action may cost you this job... I hope you understand? If you have any problem let me know now?
  
  Jul 24 9:56 AM
  
  antonio.zapata50: I will send you an email containing our employment agreement form. You will receive your full employment package by FedEx during the training period
  
  Jul 24 9:57 AM
  
  antonio.zapata50: All communication will be done on IM, if you need to reach me and i'm not online then send me an email or call me 210-468-8082
  

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  • My demands:

  • Stop these people from scamming others.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  • Identity Theft Risk:

  •  HIGH RISK  Click for the explanation.
  Complaint #: 1500
  • Also reported:

    • Monetary damages:

    • $0.00

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• Not Hiring Sr. Customer Service Manager

  By: sgsocial21 Jul 22, 2013
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  This is the email that I responded to and then they asked me to add Yahoo IM to chat with the boss Tim Richmond about the position. He told me he would send me a check to purchase the equipment I need to work from home and I was to buy it from one specific company. After checking out the phone number he had given on Google I found it was a scam. The number pulled up on scamguard.com for the same exact scenario.
  
  AbbVie Inc
  
  Jul 17 (5 days ago)
  
  to bcc: me
  
  Overview:
  Come be part of an award-winning company! if you're looking for a rewarding career opportunity, We'd like to hear from you! We are looking for the right candidate to join our Team as a Sr. Customer Service Manager.
  
  Responsibilities:
  The successful candidate will ensure that our Customer Care Department provides “world class” service to customers and employees while monitoring and addressing escalated issues and making suggestions for improvements. Creativity and passion for great customer service are key to success. Communication with customers via email and on the phone, and coordination with other departments as needed. Outlines and documents procedures, trains staff and monitors their performance, and identifies efficiencies in operational processes.
  
  Position Requirements:
  Essential Duties and Responsibilities include but are not limited to the following:
  
  · Manage internal/external customer satisfaction
  
  · Drive and develop continuous service improvements based on metrics and feedback
  
  · Coordinate and streamline communications throughout the company to ensure Customer satisfaction
  
  · Work directly with senior management & executive management to continuously hone world class customer service
  
  · Manage, develop, and coach Customer service team
  
  Pay and Shift:
  
  Pay is $26 an hour...paid bi- weekly. The shift is Monday - Thursday, 9:30 AM to 4:00 PM and 11:30 AM - 7:00 PM on Friday and you may be needed to work on Saturday's, if this happens you will be paid $30 an hour for the number of hours you will be required to work. You are eligible for benefits after 3 months.
  
  Benefits
  
  Competitive salary + bonuses
  Advancement and Career Opportunities
  Medical and Dental Insurance Programs
  Tuition Reimbursement & 401K
  Paid Vacation Time
  
  Application Instructions:
  If you are interested in this position send me a copy of your recent resume.
  
  
  Best regards,
  
  Whitney Nilson
  
  Assistant HR Manager
  
  www.abbvie.com/about-us/home.html

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  • My demands:

  • N/A

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  • Identity Theft Risk:

  •  HIGH RISK  Click for the explanation.
  Complaint #: 1476
  • Also reported:

    • Monetary damages:

    • $0.00

  • Did you find this complaint useful?
  • Yes (7) No (0)
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• Sr. Customer Service Manager

  By: janelane Jul 11, 2013
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  Scam! Offered job as Sr. Customer Service Manager, claimed $54k per year. Send application under AbbVie name. Sent check from some Dentist in Louisiana to purchase equipment. Don't fall for it. Complete scam. Only wanted to communicate over Yahoo IM. Claimed training would start within 2 weeks. When I questioned the validity of company then I was given a phone number.
  

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  • My demands:

  • To be left alone

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  • Identity Theft Risk:

  •  HIGH RISK  Click for the explanation.
  Complaint #: 1399
  • Also reported:

    • Monetary damages:

    • $0.00

  • Did you find this complaint useful?
  • Yes (4) No (0)
  • Leave a comment

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