November 26 (Sunday) I was contacted by phone by my computer contracted people (Print Tech, LLC) stating I had a Security Breach in the firewall they had placed last year. I was not at my home in front of my computer to have them look. I was told that when I was back home to call them back.
On Monday November 27 I called them, and let them into my computer like I have done many times before.
They called to tell me that I needed to get $650 ($500 and $150) in American Express Gift Cards with specific digits "3743" for licensure for National Security in my name. They stated they couldn't do it, but that I would receive the refund as soon as the security license was in place.
I called them after they had been in my computer for 24 hours scanning, to ask them what was the problem? Richard Going stated that there was another license they needed to complete the job, and that I would definitely get my money refunded within 4 hours, but they needed another $500 to accomplish it. I procured another $500 Gift Card and gave it to them again with faith that it would happen.
After a few hours I decided to call American Express to cancel the card and get a check in the mail, as I was worried it was a scam. When I called the company back, Richard was furious about the card being cancelled, and told me I would be lucky to get back on my computer. I had shut it down and deleted their access, before the call. He was rude, and hung up on me.
I have tried working with American Express, to no avail. Tried to get them to flag these people, but address they have is inconsistent with phone numbers.
When I first started researching who got the money, it was "Intuit" listed...which Richard told me it was none of my business who got the money.
Today, December 19, I tried again to get American Express to help me, they said money went to "Affordable Satellite" at 265 Rose Avenue, Fond Du Lac Wisconsin. Researched that address, it is a private residence, Printer Tech told me that they were located in NY?
I tried to resolve this issue again today with Richard Going, and was told their policy was to only give refunds of $1,000 and I needed to pay another $400 to get my refund in four hours. I told him I didn't have any more money, they had depleted my savings, I am a widow on Social Security. He didn't seem to care and kept referring back to needing more money to solve the problem, and they needed to get back into my computer because I had some threats in there. I told him he was not going to get in ever, and to cancel the balance of my 5 year contract and send me the pro rated amount. Richard said that was not going to happen either. He was going to cancel my contract.
These people don't seem to be the same ones I signed up with in the beginning 2 years ago. I asked him how long they had been in business, after a very long pause he said, "about 10 years."
They are scammers, no doubt about it, and they need to be shut down. The prey on people by scare tactics, and lies. I also believe they could be laundering money through other businesses that also cannot be traced.
I want my refund of $650