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Raakup.com
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I did not receive what I purchased
By: Jun 22, 2020I ordered some masks and gloves back in April and when I hadn’t received them 2 weeks long I contacted the company. I was told that it was shipped according to their system. I asked for a tracking number so I could locate my order and was informed that they do not have any tracking numbers as they ship regular mail. At that point I asked was there any recourse, they told me others have had issues but to wait I should receive my package. I have not received anything from this “company “. Do not order from them.
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My demands:
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To shut this business down and get my money back
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$18.00
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- Did you find this complaint useful?
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Yes (1)
No (0)
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Ordered never recieved
By: May 28, 2020I ordered some Mask, Clorox wipes and hand sanitizer in April from this company. I sent that they sent my ordered and I waited at least two weeks. I contacted them through email and was tools that it was sent and delivered. Which was a lie. I the asked if they can email me some type of proof that I was sent and delivered on there end. They never sent anything. I emailed them again two days later and not respond. And now it’s been two months.
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My demands:
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I would like my money returned and have this company shut down and do an investigation
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$20.92
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- Did you find this complaint useful?
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Yes (3)
No (0)
- Leave a comment
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Paid for products and haven't received them after a month.
By: May 26, 2020I purchased 2 boxes of gloves and four bottles of hand sanitizer. I have not received the items and when I sent an email to them about it; I was told that it had shipped already.
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My demands:
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I would like to get my money back and for the "company" to be charged.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$15.00
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- Did you find this complaint useful?
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Yes (1)
No (0)
- Leave a comment
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I ordered never deliver they charged money
By: May 25, 2020I ordered stuff never delivered and I need Money back if possible
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My demands:
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Yes
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$21.00
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- Did you find this complaint useful?
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Yes (1)
No (0)
- Leave a comment
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Never received items af
By: May 21, 2020Ordered 4 Facemasks & never received them. Several attempts to talk to Customer Service & they say no refund if we cannot return the products. Product: 4 pcs High Quality Medical Face Mask Purchased on 4/15/2020 Confirmation email received on 4/24/2020 Order number: #2081 Never received these items till date. Emailed them starting 4/26 asking about delivery, they started replying that they are running late due to COVID. Finally from 5/12-5/19 every day email communication, they mentioned they according to their data, the items have been shipped, but they do not have any tracking info. When asked for a refund/replacement they mentioned that if refund is issued ONLY when the item is returned. HOW CAN I RETURN IF WE NEVER RECEIVED THEM. Their responses are never convincing and are not answering any phone calls due to COVID. This is a SCAM !!
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My demands:
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Refund the money
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$11.96
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- Did you find this complaint useful?
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Yes (3)
No (0)
- Leave a comment
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Scam said was delieverd
By: May 19, 2020I place 2 orders a few days a part April 18 and 21. Neither order was delieverd. Company says orders were delivered and there is nothing they can do. Being my wife and I are both working from home we know for a fact they were not delieverd. Company does not plan to make it right.
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My demands:
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My money back
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$40.00
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- Did you find this complaint useful?
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Yes (1)
No (0)
- Leave a comment
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