Raakup.com

• I did not receive what I purchased

  By: Inga25 Jun 22, 2020
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  I ordered some masks and gloves back in April and when I hadn’t received them 2 weeks long I contacted the company. I was told that it was shipped according to their system. I asked for a tracking number so I could locate my order and was informed that they do not have any tracking numbers as they ship regular mail. At that point I asked was there any recourse, they told me others have had issues but to wait I should receive my package. I have not received anything from this “company “. Do not order from them.

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  • My demands:

  • To shut this business down and get my money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 55143
  • Also reported:

    • Monetary damages:

    • $18.00

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• Ordered never recieved

  By: Ivelissa May 28, 2020
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  I ordered some Mask, Clorox wipes and hand sanitizer in April from this company. I sent that they sent my ordered and I waited at least two weeks. I contacted them through email and was tools that it was sent and delivered. Which was a lie. I the asked if they can email me some type of proof that I was sent and delivered on there end. They never sent anything. I emailed them again two days later and not respond. And now it’s been two months.

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  • My demands:

  • I would like my money returned and have this company shut down and do an investigation

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 54295
  • Also reported:

    • Monetary damages:

    • $20.92

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  • Yes (4) No (0)
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• Paid for products and haven't received them after a month.

  By: josephine150 May 26, 2020
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  I purchased 2 boxes of gloves and four bottles of hand sanitizer. I have not received the items and when I sent an email to them about it; I was told that it had shipped already.

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  • My demands:

  • I would like to get my money back and for the "company" to be charged.

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 54255
  • Also reported:

    • Monetary damages:

    • $15.00

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  • Yes (1) No (0)
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• I ordered never deliver they charged money

  By: Jazz88 May 25, 2020
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  I ordered stuff never delivered and I need Money back if possible

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  • My demands:

  • Yes

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 54224
  • Also reported:

    • Monetary damages:

    • $21.00

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• Never received items af

  By: dgera1991 May 21, 2020
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  Ordered 4 Facemasks & never received them. Several attempts to talk to Customer Service & they say no refund if we cannot return the products. Product: 4 pcs High Quality Medical Face Mask Purchased on 4/15/2020 Confirmation email received on 4/24/2020 Order number: #2081 Never received these items till date. Emailed them starting 4/26 asking about delivery, they started replying that they are running late due to COVID. Finally from 5/12-5/19 every day email communication, they mentioned they according to their data, the items have been shipped, but they do not have any tracking info. When asked for a refund/replacement they mentioned that if refund is issued ONLY when the item is returned. HOW CAN I RETURN IF WE NEVER RECEIVED THEM. Their responses are never convincing and are not answering any phone calls due to COVID. This is a SCAM !!

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  • My demands:

  • Refund the money

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 54144
  • Also reported:

    • Monetary damages:

    • $11.96

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  • Yes (3) No (0)
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• Scam said was delieverd

  By: Pwynn77 May 19, 2020
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  I place 2 orders a few days a part April 18 and 21. Neither order was delieverd. Company says orders were delivered and there is nothing they can do. Being my wife and I are both working from home we know for a fact they were not delieverd. Company does not plan to make it right.

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  • My demands:

  • My money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 54086
  • Also reported:

    • Monetary damages:

    • $40.00

  • Did you find this complaint useful?
  • Yes (1) No (0)
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