In the 1st quarter of 2017i start getting calls from this Marketing company offering some zip code based marketing for realtors. I have been on the phone with them a few times and decided to try because I was offered a discount price for the Quarter of $135.00. I did not agree to continue and the rep said to me i will have an e-mail and if i want to continue with their service just confirm. Anyway..long story short, I received a text from my Credit card about a withdraw that seemed spam and my card has been Locked until I verify i know about the activity. I found out that this company has charged me once after the payment i agreed for and for full price and now trying to charge me again...No E-mail for the coming charge, no e-mail confirmation for the payments they received from me..nothing.. Then I called and ask to speak with manager, same person on the phone said she is the manager, then I went to the webpage to leave a review..no option for that, The little HELP CHAT button then light up and I start asking the rep where can I leave a Review. She then tells me that i can only send the review to her Director, who happen to be the same lady on the phone, manager of the company now the director as well. She forwarded me a Contract i signed up for my first payment and the SIGNATURE IS BEFORE ALL THE FOLLOWING TERM AND CONDITIONS.
When I asked her to cancel my account she said she can't I have to send a Letter asking for canceling or a fax..white page with my request ... I then requested her to send me an On0line Cancelation form..she said there is no such a form .ONLY ME SENDING A LETTER OR FAX.. SHE ALSO TELLS ME THAT THE CHANGING OF THE PRICES THEY CHARGE HAVE BEEN" DISCLOSED TO ME VERBALLY " DURING MY CONVERSATIONS WITH THE REP " PRIOR TO MY INITIAL SIGN UP PERIOD. I NOW HAVE A FAX COPY FOR MY CANCELLATION AND ASKING HER TO CONFIRM THAT SHE HAS IT...
Also, she told me on the phone she will not cancel unless i pay my last quarter.
She needs to return my 270.00 charged without my permission. I want her to send me on-line CANCELLATION OF CONTRACT FORM!