I was looking for a replacement engine on my truck, I received a call from rtsautoparts.com stating they had a couple of engines available.
I asked for the vin number of the vehicle where engine was coming from, I verified the VIN all good, a few days after I made the purchase I found the vehicle in a junk yard in AZ, called the place and they
verified the vehicle was there, so I knew then that I was getting something other than what had been discussed.
Received an engine that had over 125K miles in 2009 and looked like it had been underwater for the last 5 years.
Engine purchases on July 30th, it was shipped on 08/09/2019 received on 08/19/2019.
I received a refund for 1103.02 dollars, after many calls and delays.
I had to pay for the return 271.98 dollars on top of that I was originally charged 125.00 dollars for shipping which I would not mind paying for a quality part.
So now I am adding another two weeks of car rental since I had to find an engine locally this time.
On Sept 11, 2019 was contacted by this company and they asked me to remove the google review in return they would refund me 200 dollars.
Too bad I can't give you negative stars rating.
Treat customers right and provide the service customers are paying for.
I don't recommend them
Ordered transmission on line over the phone, never got confirmationShow more...
I just want my money back