Happens three times. We are a 501(c)(3) nonprofit and they target nonprofits with fraudulent claims of 'discounted' software. They sold us "BRAND NEW UNUSED 2017 Version" of QuickBooks for NonProfits. We purchased 3 QuickBooks licenses from TechSoup. TechSoup will not allow us to have an 'administrator' account in the QuickBooks software and we are unable to login and change our password. QuickBooks will not assist us with customer service as they say we do not own the original license, and that someone else has purchased our license number. TECHSOUP SOLD US pirated software or fraudulently told us it was a new license and sold us a used license. This "discounted" software has now cost me many times the Full Retail Price in local tech support that we have hired to fix the problem--we paid all this to our local tech and still cannot fix the software to be usable. WE WANT OUR MONEY BACK AND WE WANT TECHSOUP TO PAY US FOR THE TECH WE HIRED TO FIX THIS.Show more...
WE WANT OUR MONEY BACK AND WE WANT TECHSOUP TO PAY US FOR THE TECH WE HIRED TO FIX THIS.