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TeeChip.com
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ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. ScamGuard highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
Disclaimer: The information and opinions contained on this site are not endorsed by LifeLock. ScamGuard receives compensation from LifeLock. This helps support our scam prevention efforts.-
Unauthorized order and charge
By: Nov 22, 2020I ordered 1 t-shirt and put on my credit card. When I receive dy statement prior to receiving the t-shirt I was being charged for a 2nd order that I did not order nor did I receive a "confirmation email" for the 2nd order. I contacted them 11/18 via "chat" stating I did not order the other 2 items and filed a claim to be credited for the 2 items. I was told I would be contacted within 72 hours witch I have not. I am now receiving an email that these 2 items are being processed and will be shipped 11/27!!! They state the order can not be cancelled!! What a scam!!!? Do NOT use these scam artists!!!
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My demands:
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A full credit tocredit card
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$72.88
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- Did you find this complaint useful?
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Yes (37)
No (0)
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TeeChip and their multiple other fictional names are harassing me
By: Nov 08, 2020I have asked to be removed from all of their distribution lists. I have received well over 100 emails from this company after being asked to be removed. Despite what their live chat attendant says, there has never been an unsubscribe link on any email that they have sent. The phone number is automated, with no chance to speak to a human, and their email responses are chain letters.
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My demands:
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I'd love to see them fined for fraud and harassment, but I would settle for no further contact from this company.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Phone:
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833-933-1816
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Monetary damages:
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$0.00
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- Did you find this complaint useful?
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Yes (18)
No (0)
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Terrible customer service
By: Aug 19, 2020Ordered by mistake tried to cancel immediately. Was told items were custom and already shipped, both false statements. cant cancel or return items for refund. Can’t talk to anyone on the 800 number. They lied about my item being limited edition, exact same items are half price on amazon!
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My demands:
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Want a refund
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$80.00
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- Did you find this complaint useful?
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Yes (28)
No (1)
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Only partial order received though paid in full
By: Aug 07, 2020I ordered a st of 3 and a set of 5 “grinch” Face masks . Paid fir on my pay pal acct cost $111.17. Should have received 8 masks. Received only 4 masks.
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My demands:
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I want the remaining 4 masks.
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$55.59
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- Did you find this complaint useful?
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Yes (17)
No (0)
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PayPay payment, no product, scam
By: Jul 24, 2020Ordered a sweatshirt online using PayPal, Never got an order number. Sent email to company, no response. Since did not get an order number, can't access online, nor through phone number. They took my money and NO product!
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My demands:
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Deliver product or return money
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Phone:
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833-933-1816
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Monetary damages:
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$42.95
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- Did you find this complaint useful?
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Yes (29)
No (0)
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Took money but never shipped shirts.
By: Jul 13, 2020I ordered two shirts on June 11, 2020. On July 13, 2020 I started a chat with them. I told them I wanted a refund because the order was taking so long. They refused and cut off my chat session. Total scam. Do not order!
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My demands:
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Total refund.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Phone:
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866-251-0432
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Monetary damages:
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$56.88
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- Did you find this complaint useful?
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Yes (32)
No (3)
- Leave a comment
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Comments:
JanBond
Oct 26, 2020 5:04 AM
Tell Paypal you want to open a case with them. They will investigate and they do a good job. The odds are good you will be reimbursed. For those who used a debit or credit card to pay, call the bank and report the transaction. My card company reimbursed me the full amount. There's hope!
Barb
Jul 28, 2020 8:48 PM
I called m credit card company and disputed the charge.....after 6 weeks enough was enough!
Oscar Otter
Jun 28, 2020 6:15 PM
Same story as the others here. Pay Pal confirmation. No product. DO NOT order from this company. I will pursue a refund via Pay Pal.
Cis
Jun 26, 2020 5:43 PM
sadly me too.. sure taught me a good lesson... check out a company before.. you order..
Twila Hollis
Jun 18, 2020 5:11 PM
I ordered 3 TeeShirts on May 27th supposed to take 5-15 business days for delivery, still have not received them Paid thru Pay Pal. i called 3 different phone numbers, 1 number finally answered with a voice message wanting my order number NEVER got an order number all i received was a Transaction number, never did get to speak with a person, so frustrating. At this point I just want my money back, this company is a SCAM !!!!
Daisy Lopez
Jun 18, 2020 2:20 PM
Has anyone found out a way to get their money back because like many of you I order a shirt on May 31,2020 and I have not received any emails or shirt but my paypal was charged . Please let me know if anyone has found a way to get a hold of this company. Thank you
Laura Humphreys
Jun 16, 2020 8:52 PM
I wish I would of seen this prior to ordering. I too jumped on the bandwagon and ordered a shirt. Yup it was cute and cheap. Didn't receive an order confirmation number now can't send them a request cause I dont have one. grr
PROPHETESS MONICA
Jun 09, 2020 3:14 PM
MY SITUATION IS MUCH LIKE THE OTHERS.... ORDERED COVID-19 MASKS {WAY MAKER} VIA FACEBOOK -- THREE OF THEM... APPROXIMATELY $45 TOTAL... NEVER ANSWERED CALLS -- IN FACT COULDN'T EVEN GET THROUGH W/OUT AN ORDER NUMBER -- A NUMBER THAT THEY NEVER ASSIGNED... COULDN'T E-MAIL THEM EITHER... THEY HAVE THEIR WHOLE ENTIRE SYSTEM DELIBERATLY SET UP SO THAT THEY CANNOT BE REACHED... MY BLESSING IS I PAID THROUGH PAYPAL WHICH GUARANTEES ME A FULL REFUND... THEY DIDN'T RESPOND TO PAYPAL EITHER.... NO WORRIES TO THOSE WHO HAVE HAD THEIR ARTWORK STOLEN -- EVERY DOG HAS THEIR DAY... ...GOD IS NOT MOCKED: FOR WHATSOEVER A MAN SOETH, THAT SHALL HE ALSO REAP. {GALATIONS 6:7}
Jennifer Zenda
Jun 05, 2020 7:18 PM
I had the exact same problem. Thank god for PayPal because I had to escalate my complaint and they will be handling it.
Sherry Silvern
May 11, 2020 7:38 PM
I am having the same problem! I ordered a t-shirt from teechip.com, they took payment from my PayPal account, I never heard hide nor hair from them afterward. I have tried emailing them - returned as undeliverable. I tried calling - can't get through without an order number which they never sent to me in any type of confirmatory email/receipt for the shirt. I tried the email link on their website - doesn't exist. I tried calling every number listed for their company - can't get through or number is disconnected. I have an investigation going through PayPal now. I googled the address on their website - their company is not listed at that address but numerous other companies are. I will be contacting the Attorney General for my state as well as the BBB. This company, if it exists at all, is nothing but a scam!
Meagan Harris
May 26, 2018 11:41 AM
Contact the Better Business Bureau and file a complaint. It only takes a few minutes online. If everyone on this thread did that I think all of our issues would’ve solved. I’ve already submitted mine. https://www.bbb.org/en/us
Sandra Becker
Dec 13, 2017 4:21 PM
sent wrong cup I ordered with no paper work or order number. They do not answer unless you have an order number
Anthony
Dec 06, 2017 4:41 PM
Same exact thing happened to me! I ordered 1 Halloween shirt on October 6th, said it would ship in 5-10 business days. I received it after Halloween and they charged my credit card for two shirts. Can't get a hold of them either by phone, online chat, or email. The order number they ask for over their automated phone system only asks or takes an 8 digits order number; the order confirmation I received starts with two letters followed by 10 numbers.
Matt Campbell
Nov 03, 2017 3:30 PM
I just found out they stole my artwork as well and have not returned my emails and calls don't go through.
Deb Hodnett Walker
Sep 24, 2017 2:31 AM
Bought an xtra large women's t-shirt, fit like a medium. Sent a picture of their tshirt compared to a fruit of the loom women's tshirt telling them their size xtra large is too small and the size chart is off... they sent me the exact same tshirt size and tell me now to send picture of both the tshirts that were sent to me. It's a bad joke. The quality is poor for that amount of money. Don't do it
Bianca Ariciuc
Jul 10, 2017 6:17 AM
Did you get your refund? How long did it take to ship?
kim hunter
Jul 05, 2017 8:49 PM
I have the same problem with these sites. Most at least have a search for their database and we can find the thieves. TeeChip is a hidden database so finding the stolen designs is impossible unless we happen to stumble on them. When I approached with my concerns my stolen work may be sold on their site, all I got back was: Seller Support sellersupport @ teechip (dot) com "We do not have a Search feature on TeeChip. I am sorry. "Best, TeeChip Seller Support Hours of Service: Monday-Friday 8:30am-5:00pm EST Phone: 317-981-5041 On Wed, Jul 5, 2017 at 12:38 PM, <.....> wrote: How do I search your database for stolen images?
kim hunter
Jul 05, 2017 8:31 PM
Hi, How did you find the stolen work. TeeChip database is hidden, ripe for theft, and there is no way for me to check. These types of sites often allow for members to steal and sell my designs. But normally we can search for the images. I saw other artist's stolen works being sold on their site through facebook to a direct link and thought to check for my most stolen designs. Unable, I contacted the site. "We do not have a Search feature on TeeChip. I am sorry. " Best, TeeChip Seller Support Hours of Service: Monday-Friday 8:30am-5:00pm EST Phone: 317-981-5041 Facebook: https://www.facebook.com/groups/1434617893519801/ On Wed, Jul 5, 2017 at 12:38 PM, <[email protected]> wrote: How do I search your database for stolen images? This is a HUGE loophole for the multitudes of thieves selling our works.
Deryl
Jul 03, 2017 4:48 PM
I began receiving emails about over $400 of merchandise ordered, the order information did not show any information about the payment other than "Credit Card". I tried to contact them via phone, but "phone support isn't available" so I used chat. I spoke to someone called Karl and was informed that they would require me to "Please ask your bank regarding that transaction that it is a fraud issue, then we will need you to come back to us provide us some banking statement". I don't see charges to any of my accounts, but verified that the order has my name, address, and email address. They eventually canceled all of the order except 2 mugs. Karl told me "We cannot fully cancelled your order because we cannot cancel a mug directly unless there is a banking statement" and "Since you have a mug on your order that's why I can't cancel it. We need to request for a cancellation for your mug. But before we can make that request we need to ask our customer some banking statement so that they will processed the refund for the mug. I am just following our company standard protocol." Since I can't find any charges on my cards and they won't provide even the card type or last 4 digits of the card used I can't verify these specific charges against the card used or cancel the card. I'm still working on canceling $40 worth of mugs that I didn't order.
DooDah73
Jul 03, 2017 1:14 AM
Same story..cheap shirt and wrong size..zero response to my requests for customer service using THEIR link. Used PayPal to purchase and have opened case to get full refund.
Angel Stephens Overton
Jun 08, 2017 3:17 PM
I am having the same issue. I've been on a wild goose chase with "customer service" for a week now. My last email stated I would be filing a PayPal despite as well as a complaint with the Better Business Bureau.
Guil Fisher
May 29, 2017 7:56 PM
Did the same thing to me and cannot reach them to correct their mistake. Quick to take your money and slow in explaining what they did. Scammers should be ousted from American purchasers. Law should investigate.
Acaxochitl
May 22, 2017 5:18 PM
I had never heard of TeeChip until I saw their charge on my debit card. Fortunately it's only a small amount, and I was able to cancel the card and waiting for a new card. There is no way to reach them by phone - it is not manned, and no way to leave a message. There is no online chat AND they do not respond to emails. If you have suffered a large loss, I suggest you go to the Attorney General of that state and ask them to intercede on your behalf!
Pierre
May 19, 2017 12:18 PM
Theechip website is a big SCAM ! Teechip steals artist work, products are bad quality (bad cotton, bad print,...) Don't buy anything on this website, they are thieves
svrwx1
May 16, 2017 9:26 AM
I would dare say that TeeChip is to blame. I was smart enough to use PayPal, so they won't allow any charges. But, what I did order was delivered to Fremont, CA, but the delivery address on the order is my work address in Guam. TeeChip does not respond to emails, their phone system says call service is not available and to go to their chat page, which, conveniently, doesn't work either. I am filing fraud charges against them and have filed a claim through PayPal for reimbursement.
T-diddyDC
May 04, 2017 4:30 PM
Same thing happened to me. $450 in fraudulent charges put on my card, and 10 strange t-shirts I didn't order arrived in the mail 3 weeks later - so not only was my card info stolen, but my address as well. Here's the scam: Teechip is an online fundraising site. Design a t-shirt that costs $5 to make, market the shirt as your "fundraiser" and sell them for $45 each, and keep a portion of the proceeds for your "fundraising". So a person who steals a bunch of credit cards does this, sets up a teechip account, designs or selects a t-shirt, performs fraudulent purchases with the stolen credit cards, and pockets the proceeds.
hawgguy
Apr 25, 2017 9:36 PM
Seems that some scammer has hijacked credit cards and passing charges through TeeChip. My wife's VISA had two successive charges, around $600 & $300 yesterday (4/24/17). My wife has never heard of TeeChip. The bank (USAA) apparently recognized the fishy charges and shut the card down. Still a pain to have to wait for a new card and change any recurring bills. Is TeeChip to blame, or are they victims as well?
CMMont
Apr 24, 2017 2:02 PM
Thank you for warning me. I saw a novelty coffee mug on their site, considered buying and fortunately read your experience.
Danny
Apr 21, 2017 7:11 PM
4/21/17 my card was somehow charged $100.69. I have never visited this site. My bank is in dispute. This site must be looked into!
Victoria Ukaoma Rose
Apr 13, 2017 6:29 PM
@disqus_RvAK04W19M:disqus Have you had any luck so far? I'm going through the same thing with them. They stole my NEEDTOBREATHE painting and have sold it thousands of times. It's so frustrating.
Crissy
Apr 10, 2017 1:54 PM
They stole my design and are passing it off as their own. What's worse is, I have celebrities from The Walking Dead holding and endorsing MY shirt with MY design on it. Sonequa Martin Green now owns, the original and very first printed shirt with my design on it made by another company. I have tried numerous times to get in touch with this company, they do not answer telephone calls, and their online chat is a joke, I have currently been on hold now for 47 minutes, and at the bottom it says "We will be with you shortly". They opened at 9am EST, it's now 9:53 EST, they must have a ton of complaints to not be able to respond to emails, calls, or online chat. I will be getting a lawyer to sue them for everything this lousy company is worth!
Bonnie Jean
Apr 08, 2017 3:07 AM
I bought 2 shirts from Teechip in a 2xl. They came probably in a 2xl kid size but were no way size for adult. I'm not able to get them to respond to my complaint, so no refund. They were made in El Salvador. Maybe there's a bunch of fat short people there. I won't be ordering from them again and you shouldn't either.
Loretta Wilson
Apr 06, 2017 1:56 PM
I ordered two (2) mugs for $41.96 (includes shipping). They doubled the order and charged me double! First they said a campaign was going on and couldn't ship until April 6, 2017. On April 4, 2017 I get an email saying it had shipped and delivered to my address. No Way! Tee Chip does not respond properly to emails and they do not respond via phone. Phone number is an automated call and there is no one to talk to. Stay away from these people. I'm still working on trying to get my problem taken csre of. SCAM ARTISTS BIG TIME!!!!
Lila Mae
Mar 19, 2017 5:57 PM
Ordered a Twenty One Pilots print. Was sent a Smashing Pumpkins poster in a tube that was too small, folded over and creased. Quality is terrible, too. Do Not Recommend!
John K. D'Amato
Mar 16, 2017 3:50 PM
WOW.... For real?
Marty Steinberg
Feb 08, 2017 3:44 PM
I ordered A " limited edition" Poster of the 1972 Pink floyd concert ( That Id already received a beautiful tee shirt from another, very responsible tee-shirt company...). Took quite a while to arrive and when i inspected the poster, found it was a bad blow up of a low res. image, fuzzy, blurry and totally unacceptable for framing ( with my ticket from the show...). No response but a " customer service unavailable" by phone and a run-around by email. STAY AWAY FROM THIS COMPANY.
Bella's Shelf
Jan 31, 2017 12:58 AM
Great, a few weeks ago I ordered this walking dead Nighan T-shirt. They finally sent me a thing telling me that my item has shipped. I keep checking the tracking number over the last three days and they are telling me via the tracking number it is not in existence there is no information for it whatsoever. I remember last week I sent them an email telling them there was a charge on my credit card from them and I do not understand what it was for. I forgot what it was for to be honest. Then I said they need to explain what the charges for or else I'm going to file a complaint. Not even one hour later I received this tracking number telling me my item has been shipped out. Walt a full three days have passed and there is no update on the tracking. It is through DHL. I just sent them another email telling them I do not have any updated information, the company says the tracking number basically does not exist, and I threatened to call my credit card company – again. Then I told them it is a credit card registered with PayPal if they try to screw me around my credit card still has my back. See how they respond to that
doro7
Jan 27, 2017 8:48 PM
Same thing happened to me. Hoodie promised before 1/21. Today is 1/27 and I'm still waiting.
Yosho of Jurai
Jan 17, 2017 1:37 PM
Both Teechip and their shipper (DHL) offer equally poor service. DHL appear to have lost the package (given that it's been stuck at the same status since Nov-28-16). All Teechip and DHL can do is point the finger at each other. Teechip say that due to the custom nature of their goods, there is nothing they can do (no refund, no replacement) DHL say to contact the merchant. Safe to say, I'm not happy with either of them.
Desireé Mar
Jan 07, 2017 6:33 AM
It's interesting that you mention those "mexicans". I have been recently scamed by this company. I'm mexican, currently linving in México and it's really uncomon that I buy clothes made outside my country. All the stuff I have bought in local alternative shops comes in great quality fabrics and has great quality original prints. I thought I was going to receive something made in that great U.S. quality you talk about, but I haven't even received the cheap chinese stuff. I live in a country where most scamers, robers and corrupt enterprises suffer no consequences; so please, don't let these TeeChip plague rats do this to you.
Patricia John Weed
Dec 24, 2016 3:51 AM
Stephanie, what more can you tell me about this company? Like owner's complete name, company address, etc. I am going after this company because of their shoddy business practices and I am starting with the FTC. That is why all this information is so important/ Thanks!! JW
Patricia John Weed
Dec 23, 2016 4:56 PM
Hey guys, here is another scapegoat talking about a scam from a "Teechip" offer viewed in Facebook. On November 25, 2016 (a Friday), I saw a post on our Facebook page about a T-shirt identified as a "I Am A Proud American". I liked the wording on the shirt, so I decided to order one. I entered the sizing information, credit card info, etc., and placed the order. I immediately got a confirmation E-mail message from a [email protected] website confirming my order listing the "campaign end date (what, are they running for election too??), the expected ship date and the pertinent order information. I thought my order had been placed normally, so I was not worried until Saturday, December 3, 2016. I had been monitoring the shipper's (DHL) website, monitoring the order number listed in Teechip's confirmation Email. The DHL website continued to show that my order was waiting to be received by DHL's Ecommerce Distribution Center. I started calling DHL's phone number trying to find out why my order never showed as being "enroute". On Wednesday, December 21, I called DHL and talked to a "Crystal" who told me that DHL had never received my order from Teechip! She connected me to a number she said was Teechip, and after several rings, I got an automated message that said to enter my "order number". It took several tries to get the number entered, but as soon as I did, the connection was cut off. I noticed their website was listed as "Teechip.Com", so I did a search on this website in Bing. I went to their website listed and filed a complaint online with my order number. I immediately got a confirmation E-mail AGAIN stating that my claim had been received and an "Agent" would review my claim and get back to me as soon as possible. As of this date, I have heard nothing from anyone associated with Teechip, and I still do not have my T-shirt!! The results displayed from my Bing search were definitely NOT GOOD!! There are countless unresolved complaints against this company, most of which are about non delivery of orders placed with them!! I am currently in the process of filing a complaint with the FTC and I have disputed the charge against my credit card and I have requested a new credit card number!! My stronger than strong recommendation is that you place no orders with a company called "Teechip", either through Facebook or any other web page. Check my Facebook page as I will post any results I get back from the FTC (WWW.FTC.Gov). Beware!! JW
Billof Rights
Sep 02, 2016 8:40 PM
Ordered a sweatshirt as a gift for a friend. Received the sweat shirt only to find it is thin cheap material and the silkscreen lettering is terrible. It's like the ink barely covers the fabric and is very light. Extremely dissapointed with this product and won't ever order from them again. Because it was a gift for a special occasion I didn't have time to return it or else I would have.
Stephanie Brooks
Dec 16, 2015 1:59 AM
I am a ex employee in there CS dept my last day was 12/15 they tell us to lie to customers you place order give the the CC info charged immediately promise you get order in 5days which is impossible it takes up to 30days to make that cheap ass china made $3 a garment shit and than they sell it for tens that amount there sweatshop is nothing but mexicans in Indiana wonder if they are all documented they print that cheap crap (mexicans ) any kind of way and sent out oh by the way the owner Raymond is a 25yr old china man who obviously does not understand the American way you dont steal peoples hard earned money and the items they sell are of the cheapest quality seriously and they ripping people off left and right...... You have been warned!
Logan Rollo
Dec 11, 2015 7:21 AM
Here is the Corporation filing for California. TeeChip is owned by ooShirts, Inc.
McGrumble
Nov 17, 2015 4:04 PM
Ordered shirt 10/20, delayed shipping notice 11/2 delayed to 11/15, no second notice. Contacted company, chatted with rep, now delayed to 11/20. I requested money back - THEY SAID IT'S NOT AN OPTION. I said it is through my credit card company and will be filing a complaint with the FTC. Me: Hello Me: Once again...you there? David: Hello, How are you doing today? My name is David and I will be able to help you today. David: Let me help you with that. Can I have your Order ID? I will be able to look up your information and research into your account. Me: Number given David: Thank you, I will look up your information and will be back with more information through your order ID. David: I have looked up your information. I have researched your account and have found a new estimated shipping date. Your package should be shipping on Nov 20th. Me: I want a refund. This has taken too long with at least 2 delays. This company is no longer trustworthy David: A refund is not an option. *crickets*
mikr Bates
Oct 21, 2015 3:19 AM
On September 10th ordered vetern shirt pd 30.98 for it, never got it. Tried to contact no reply 0459215000009542095410 teechip.com teechip.com ca. I want my money of 30.98 back.
Mel
Jul 24, 2015 10:33 PM
Oh no...I just ordered an OSU t shirt that was supposed to be a limited edition..It's not late yet as it is not scheduled to ship for another few days, however, this makes me really concerned b/c, as suspected, they already got their money but I now wondering i will even receive my pre-paid t shirt order!?
Patricia Calderón Herrada
Jun 16, 2015 11:47 PM
SAME HERE I bought it through PayPal and what they did was fool me around until my deadline to file a complaint with PayPal passed!! Nobody answers the phone they listed. As soon as I menaced to file a complaint with PayPal they started answering my chats and emails. I believe now that they just wanted to make the time pass so I did not have the chance to complain with PayPal..... SCAM!!!
punkrr
May 26, 2015 6:46 PM
File a paypal complaint. This site is a complete and total scam with poor customer service and communication.
punkrr
May 26, 2015 6:44 PM
AVOID THIS SITE. I ordered the "best mom in the galaxy" shirt and I have received no emails for tracking and no reported shipment. (Estimated shipping date was May 11.) I sent an email to support on the 14th and got no reply. I tried calling support and services were unavailable three times. I had poor experiences with the online chat option twice. I just filed a complaint with paypal because I want a refund and no one from the company will acknowledge me. AWFUL customer service and communication. I posted a negative comment to their facebook page and suddenly they are trying to answer me and apologize. I just want my money back. What a SCAM.
Corey Roud
May 23, 2015 6:06 PM
I have a comment, how long does a shirt take to print I placed my order April 30 it's may 23 now.