UBA Chatbanking

• CREDIT CARD SCAM THROUGH DISGUISE AS MY FINANCIAL INSTITUTION CUSTOMER CARE SERVICE

  By: Emmanuelowolabi276 Nov 11, 2018
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  Good day. I'm Owolabi Emmanuel Abiodun from Nigeria and I have a report to make. I wanted to reach the UBA ONLINE CHATBOT known as LEO on 9th November, 2018 around 11:00pm or so because I wanted to make enquires. When I searched for UBA ONLINE CHATBOT on messenger to make my enquires, I saw UBA CHATBANKING and I messaged. I was asked to give the country I was chatting from and that I nedd to register for UBA online chatting. Then, I was asked my account details such as my account name; account number; debit card number and details; phone number I registered with but when I was asked the PIN for my debit card, I questioned if it was necessary and I was replied that it would make the activation for my UBA online chatting quicker. I sent the PIN and I got the reply that I should send the OTP (One Time password sent to my phone back, after which I did, I received a debit alert and N27,052.50 was debited from my UBA account at 00:17 yesterday (9th November, 2018). I reported to the "UBA CHAT BANKING" instantly and I was made to understand that it was a "misinterpretation" and that the money would be transfered to the appropriate account. I replied that I didn't ask for such and I was reassured that the money would be refunded in the next 24 hours. I've not gotten my money back till now and when I tried to report the person on messenger yesterday, my account was disabled which I think the person did for me not to have proven evidence. I could have reached earlier but I've been unable to because I was waiting for the refund. Please, I need your help. I'm having the debit alert as my evidence which included the person's mobile number. I'll be glad if you consider my report as this is my accommodation fee in college.

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  • My demands:

  • I want my money refounded to my Zenith bank account: 221056551 within the next 24 hours after the scammer is caught!

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 38296
  • Also reported:

    • Monetary damages:

    • $74.00

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