. I make a purchase for euro 2020 match ticket for Finland vs Belgium $212.58 with order ID 24123746 on the 7th of February 2020 through viagogo website. After deducting the payment of $212.58 from my visa card for the euro 2020 match ticket by viagogo, I expect the match ticket number to process my fan ID registration to enter Russia federation to be sent to my email address, but to my surprise the email I received from viagogo with the order ID 23XXXXXX stated that I can only receive the euro 2020 match ticket in May 12, 2020 which was not the part of the agreement on viagogo website before I purchased the euro 2020 match ticket. I put a call across on +1 877 236 2410 to viagogo customer service agent regards the issue to give me the match ticket number or refund back the $212.58 deducted from my visa card for the match ticket, the viagogo agent was telling explaining to me on phone that the $212.58 cannot be refund back to my visa card due to viagogo policy that I've to wait till the said date in 12 May, 2020.Show more...
I want viagogo to refund back the $212.58 to my visa card
I don't recommend them