Wacom.com

• Wrong price on item displayed

  By: Plantsmith Jan 04, 2016
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  Their website showed a $100 credit for a product purchase of the Cintiq Companion2 256gb before Dec 31, 2015, but the website did not reflect the displayed discount. When called the customer service agent said they would make the credit apply. When it did not show up, the next customer service agent said they never offered it and would not credit the $100. I am canceling the order and would not recommend anyone deal with Wacom.

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  • My demands:

  • return the discount

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 16091
  • Also reported:

    • Monetary damages:

    • $100.00

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