WaistWatchersStore.com

• Never gave me my refund and its been 2 years!

  By: Cecyy22 Apr 03, 2017
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  I had purchased from this company since I was seeing their posts on ig and looked legit. After the first month I emailed them saying what was going on I haven't received a tracking number which they said I would be getting 2 weeks after my purchase, they told me they were "backed up" and that they also changed "staff" but that they should be sent out soon. It was around 3 months after that I emailed again stating that I want a refund back since I never received the package. They said they will and that I should see the refund in 10 business days, which I never did. It's April 3, 2017 ! I never got my refund and now I can't even order anything online anymore after that. It was the worst experience I ever had!

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  • My demands:

  • I would like my full refund and for everyone else who dealt with these horrible people.

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 26072
  • Also reported:

    • Monetary damages:

    • $115.00

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• Took money, never sent order

  By: ag Dec 31, 2015
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  I ordered a waist watcher since April 5, 2015, took my money out on the same day, and have yet to receive my order. I have about 40 plus emails between me and the 'customer service reps'. They will only reply when I don't say anything about a refund. I've asked countless times for a refund but they just don't care. The biggest waist of money, giving it to untrustworthy people.

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  • My demands:

  • My Full Refund, Close their site if unwilling to perform REAL CUSTOMER SERVICE

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 16041
  • Also reported:

    • Phone:

    • 305-204-0765

    • Monetary damages:

    • $57.60

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• Not returning the refund I asked for after they told they would refund.

  By: desiraelife Nov 06, 2015
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  There is a profile on Instagram advertising waist shapers and others means of weight loss items. Their website seemed legit so I ordered a waist shaper on June 27th, 2015 and after about two months, I knew something was wrong. For months I would email, call, and direct message them on i stream asking where my item was. They kept saying they were backed up with orders and that it should arrive shortly. The fourth month came and I have not received anything. Their website says no refunds but after four months I wanted a refund right away and they said they would give me one, which I do have proof of everything they have told me. November 27 th, 2015 will make five months since I ordered from them. I began to see more and more people comment on their profile concerning their orders and they delete the comments. They have now blocked me from their main page and what I want done is for them to give me back my money and everyone else's who they took money from. Their instagram page is @Waistwatchersofficial and backup their page is @waistwatchersofficial2

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  • My demands:

  • All of my money plus others who have not received their items.

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 15179
  • Also reported:

    • Monetary damages:

    • $58.00

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