I ordered a $57.00 jacket online from this company. I ordered a size M and the jacket arrived with a M tag in the collar, but it is clearly an XXS. My arms can't even fit in the sleeves. This is not just a matter of uncomfortable fit, it is clearly marked wrong. Wealfeel will not let me return it because they say they sent the size I ordered. Here is their reply:
Thanks for ordering from WEALFEEL.COM. We only accept returns based on sending wrong size, bad quality and color shading. Product image is only for your reference.
You can ship it to our warehouse. However you need to pay for the shipping fee (at least $13 for one item) to our warehouse. After received, we will refund your money on the item(s) or exchange the item(s) for you. The whole process may cost at least 25 days or more. All returns for refund will be charged $6 restock fee for every item.
A 40%off coupon code will be offered to you. You can use this code for one order (The total value must under $100) in 30 days .You can use this code order anything you like on WEALFEEL.COM. And you do not need to return the current one.
This way saves your money and you can receive the new item in about 6-15 days.
1. Return without acceptance will not be refunded.
2. Returned items should be packed originally without WEARING and WASHING.
3. We only accept returns based on sending wrong size, bad quality and color shading. Product images is only for your reference.There is no way to reach them by phone only by email. Website is Wealfeel.com