Westgate Resorts

• Was scammed by Sabrina Fowler, we tried to cancel and she did not complete and will no longer answer

  By: Feelinprettystupid Jul 11, 2017
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  My husband and I originally listened to a travelers club pitch at Westgate in Gatlinburg, TN. After being shuffled through several sales people and saying no to offers to join, we took an offer of a discounted stay at the Westgate resort in Myrtle Beach SC. On May 29th, 2017, during our stay, we had to attend an "owners meeting". At that time we were told they no longer had the travelers club because it didn't work out. After 6 hours, and having the stress of our children and others waiting on us in the room, and a man sitting one on one with us and promoting a time share we gave in and signed a time share contract. The process of the contract was very fast after being worn down with the sales rep. When we actually had time to think, reflect and process all the information they had thrown at us, we realized some of the things they told us were lies. Also, it wasn't a good deal. I spoke with Sabrina Fowler as we were leaving the resort Friday, June 2nd and let her know we needed to cancel, there was a 10 day cancellation period. Over the next 3 days, she kept making offers to add addendums to our contract to make it more appealing to keep it. I let her know we did not want the offers we wanted to cancel. Sabrina told me she would send me paperwork to sign in order to complete the cancellation, however, she sent us an addendum to add to the contract, there were 2 total that she sent. Of course, when our cancellation period was up, she no longer answered her phone. I called Westgate, they supposedly sent it to upper management for review but they declined to let us out of the contract. I feel the two addendums sent shows Sabrina was trying to negotiate with us into keeping the time share even though we wanted to cancel. Several lies were told to us in the process and then she didn't even process our cancellation. The crazy thing is if Westgate had run our credit, I and my husband would not have qualified for what they sold. The man talking us into the contract told us they do their own financing and do not even look at the applications closely. There were too many things told to us that were lies to write, however, i would welcome a phone call to discuss further. When we signed the contract they told us they were applying the $1200 we paid for the discounted week we stayed and we paid an additional $300 down. If this doesn't get resolved and goes to collections it will be over $13000 loss or a few thousand to have an attorney fight it.

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  • My demands:

  • We want to be let out of the contract. They can even keep the $300 theynhad us put down. But I hope others are warned of this scam

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 29377
  • Also reported:

    • Agents:

    • Sabrina Fowler

    • Phone:

    • 800-884-0250

    • Monetary damages:

    • $13,000.00

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• Bait and switch scam

  By: lisafarrell2010 Dec 17, 2015
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  The show you papers at the table, when you go to sign the paperwork and terms are changed so you owe way more than what you were originally sold on. We were told we would have a five year contract, when we went back to sign to what we had agreed upon they just flipped up each page briefly after keeping us there all day, we ended up unknowingly signing for ten years and owing double what we agreed on.

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  • My demands:

  • I want all my money back

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 15834
  • Also reported:

    • Monetary damages:

    • $14,900.00

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