They lose your order after you prepare for your wireless router and free month then keep telling you someone will contact you within 24-48 hours. No one contacts you and then when you call they say the same thing. They won't connect you to a supervisor. If you actually do get them to, the phone just rings and rings. These people did their research on scamming people. Contacted the real Comcast multiple times and they never heard of this prepaid service. They are also pulling a scam for prepaid TV. They tell you that you can go to a Comcast service center to buy this service or buy minutes for your next month, but no matter what zip code you enter, there's no service centers anywhere. That way you have to call or order online. That should have tipped me off right there to a scam since I know there's a Comcast service center about 10 miles from me. I went online to get the zip codes for all Comcast retail stores within 200 miles from me and low and behold, no matter what zip code I put in, again no Comcast stores. Should have realized when I saw the phone number with too many numbers. But you can get through to a bunch of Asian women operators at that number. 855-75-PREPAID. I have to tell you this is a heck of a scan. They even went so far as to put fake newspaper articles online. Even from the Wall Street Journal. So I guess I can't feel that stupid because I did research before I ordered and they definitely though this scam through. I did file a CR3 report (Criminal Crime Internet Fraud Division) with the FBI. It just makes me quiver how much money these people are going to get from people before they are shut down. They got $94.23 from me and the prepaid TV has prices ranging from $120 and up depending on what channels you want. Isn't that nice of them. Please, please don't fall for this! We need to stick together and get these lazy scammers all put in jail. I would much rather they get my money for paying for a nice state correctional vacation, then just hand it over to them. These people have my back account information too. You have to either use a debit or credit card to pay for it. Good thing I'm broke and only put $95 in the bank. If I had money who knows what they could have got. Almost forgot... red flag #2 that I didn't think about until my daughter said something. They asked me only for the last 4 digits of my social security number. This was supposed to be prepaid. No credit check so why would they need that. I know most places, even my banks website only have you put the last 4 digits of your social in to get into your account. They also have you pick a 4 digit pin when you place your order. A lot of people use the same pin number for everything, bank, credit cards and anything else you may need a pin number for. These people are very smart. Actually add I'm typing this now, I'm seeing all the signs so much clearer now. BE CAREFUL OR THETE PEOPLE. Someone is always trying to get our money/property. Everyone wants what they don't have!!!
Show more...My demands:
I would like these people shut down, put in jail and return the money from everyone they stole from including intetest on it.
User Recommendation:
Stay away
Resolution:
Unresolved
Monetary damages:
$94.23
Comments:
Shannon
Feb 10, 2017 2:01 AM
It's not a scam though. It's just not available everywhere. When you put in your zip code, it's to show where you can buy the kit. Which, the xfinity stores do not sell. I bought the kit at a retailer, had it activated and am now buying a refill for another month. The only problem is the phone number being a bit confusing because it doesn't use the while word PREPAID [855 757-7372] But, it is legitimate. I have a friend that works there that will tell you the same thing. It's a good deal too. Normally co tracts try to convince you that you need 20+ mbps but, the prepaid at 10 mbps is more than enough for my boyfriend and I to stream videos and play games online. Just throwing that put there as well.