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Xlcontactlenses.com
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ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. ScamGuard highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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No product and No communication
By: Aug 31, 2019I bought eye contacts from this website almost a month ago and I havent gotten my product yet. Ive emailed them several times and Ive gotten no reply back. I think this website is a scam because after doing some research I noticed Im not the only one this has happened to.
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My demands:
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I want a refund! I never got a product so I think Im owed my money back.
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$17.45
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- Did you find this complaint useful?
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Yes (5)
No (1)
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You pay and never receive the product
By: Apr 15, 2019I paid for the product, after their shipping estimated a week, and I hadn't received my products, I looked on their website and saw another section for shipping instructions that said "Once you place your order online we will aim to ship your order within 24 hours, delivery times can vary depending upon the service you choose, delivery can take 3 to 21 working days, again this all depends on how good the mailing service is in your area."
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I waited several more days and they never arrived. I tried to contact the company both by their website contact form and phone number and was not able to get a hold of them. Fast forward a month and I never did end up receiving the product, nor did I hear from anyone.-
My demands:
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I have already resolved with my credit card company, but I want to help other people so they don't fall for the same thing.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$36.00
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- Did you find this complaint useful?
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Yes (9)
No (0)
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Took my money and never sent the product
By: Nov 13, 2018I ordered some contacts for Halloween that were non prescription they took my money and I never got the order and nobody will return my inquiry into where my order or tracking number is
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My demands:
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Shut them down I don't care about the money to shut them down so nobody else gets scammed
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$15.78
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- Did you find this complaint useful?
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Yes (6)
No (0)
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Comments:
Madd
Oct 30, 2019 1:17 AM
I ordered a pair of contacts from them, and they still haven't been shipped yet, nor did I receive a response from their contact us page. Total scam.
Heather
Oct 07, 2019 8:01 PM
So I order contacts from the company. It took a week for the order to be processed. Then took another 3 weeks to get them. When I opened the package the contacts were in glass bottles. I know from person experience contacts haven't been shipped in glass for at least 10 years. But removed the contacts and they both ripped within minutes sitting in a contact lens case. This company needs to be shut down before they do permanent damage to someone's eyes.