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Xlcontactlenses.com
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I paid and received no product, no tracking info, NOTHING
By: Sep 20, 2020I purchased lenses from this company and haven't received anything, after reading all the complaints I can see I've been scammed... Shut them down!
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My demands:
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Refund or the products I paid for.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$35.00
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Yes (0)
No (0)
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Xl contacts rip off
By: Sep 03, 2020Ordered contacts and never got them. Now website says under maintenance. Yeah right !!!!!
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My demands:
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Would like to see everyone get a refund
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$18.00
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- Did you find this complaint useful?
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Yes (0)
No (0)
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Not a real company
By: Mar 11, 2020I ordered lenses from this website on the 1st. On the 3rd I received an email stating it was shipped. The number is out of country based no way to contact them no shipping tracking as they stated they would.
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My demands:
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I want my contact lenses or my money back.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$100.00
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- Did you find this complaint useful?
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Yes (5)
No (0)
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Paid but no product
By: Feb 19, 2020I purchased lenses and paid extra for expressed shipping. I never received the product and after multiple attempts of trying to contact them, never got a reply
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My demands:
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I wanted my money back and have this company shut down
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$26.00
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- Did you find this complaint useful?
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Yes (6)
No (0)
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No product and No communication
By: Aug 31, 2019I bought eye contacts from this website almost a month ago and I havent gotten my product yet. Ive emailed them several times and Ive gotten no reply back. I think this website is a scam because after doing some research I noticed Im not the only one this has happened to.
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My demands:
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I want a refund! I never got a product so I think Im owed my money back.
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User Recommendation:
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I don't recommend them
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$17.45
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- Did you find this complaint useful?
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Yes (11)
No (1)
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You pay and never receive the product
By: Apr 15, 2019I paid for the product, after their shipping estimated a week, and I hadn't received my products, I looked on their website and saw another section for shipping instructions that said "Once you place your order online we will aim to ship your order within 24 hours, delivery times can vary depending upon the service you choose, delivery can take 3 to 21 working days, again this all depends on how good the mailing service is in your area."
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I waited several more days and they never arrived. I tried to contact the company both by their website contact form and phone number and was not able to get a hold of them. Fast forward a month and I never did end up receiving the product, nor did I hear from anyone.-
My demands:
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I have already resolved with my credit card company, but I want to help other people so they don't fall for the same thing.
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User Recommendation:
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Stay away
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Resolution:
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Unresolved
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Also reported:
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Monetary damages:
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$36.00
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- Did you find this complaint useful?
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Yes (12)
No (0)
- Leave a comment
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Comments:
Madd
Oct 30, 2019 1:17 AM
I ordered a pair of contacts from them, and they still haven't been shipped yet, nor did I receive a response from their contact us page. Total scam.
Heather
Oct 07, 2019 8:01 PM
So I order contacts from the company. It took a week for the order to be processed. Then took another 3 weeks to get them. When I opened the package the contacts were in glass bottles. I know from person experience contacts haven't been shipped in glass for at least 10 years. But removed the contacts and they both ripped within minutes sitting in a contact lens case. This company needs to be shut down before they do permanent damage to someone's eyes.