Zamimatqui

• Skorts ordered on Facebook Mall.

  By: brendaleigh Aug 12, 2020
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  I ordered 4 Skorts for them. I finally rec'd them 6-7 wks later and the size was too big. I emailed this person ([email protected]), Return address on package gives the address of 19799 E. 36Th Dr., Aurora, CO 80011; 3 or 4 Times and never getting any response. I needed to exchange size and explained that in my email. I paid thru paypal. So I opened a case against them on paypal. Funny, but this person responded the next day. I explained that all I wanted to do was exchange size, they didn't respond to the exchange but some off the wall thing. I don't know if they didn't know english, or what; but I went back & forth with them 4-5 times asking the same thing. All they mentioned was closing the case against them. I offered to return the 4 skorts I rec'd for the exchange, but they finally told me that they would send me the 4 skorts in my size, keep the original ones, and they would send tracking number. I sent response clarifying what they proposed resoIution, but never got a responding confirmation # or tracking number. I waited another week for the information from the seller, which to this day have never gotten, to contact paypal for escalate the complaint. So on top of all this crap, Paypal told me they had closed the case because I did not escalate it within so many days. I tried to explain that I was waiting to see if the seller would follow through on their offer, Paypal said they could not reopen the case and that I could NOT open another case on this. So the Seller drew it out just long enough to make them out like the case had been resolved when it hadn't. So as of this day 8/12/20, I have not rec'd a refund, the right size skorts, a tracking number, or any return emails from this seller. So I'm stuck with skorts thats too big and out $65.44. I have always been confident in Paypal, but now I do not. They did not resolve my complaint, and closed a case that was still going on. It's funny that the seller would respond to Paypal complaint but never to a personal email from me.

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  • My demands:

  • I would like the 4 skorts in the right size (SMALL) sent to me, confirmation #, and tracking #; or a complete refund of the purchase price

  • User Recommendation:

  • I don't recommend them

  • Resolution:

  • Unresolved

  Complaint #: 56044
  • Also reported:

    • Monetary damages:

    • $65.44

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• Paid 140. For a pool solar device....did not get

  By: Mhubbard5 Jul 24, 2020
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  Paid 140 for a pool device , paid with paypal and did not get

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  • My demands:

  • Want my. Money back. They are bastard thugs

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 55762
  • Also reported:

    • Monetary damages:

    • $140.00

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  • Yes (4) No (1)
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• Items purchased not as Advertised

  By: Chucksters Jul 23, 2020
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  Order 2 Solar Pool Ionizers of Facebook Mall and was sent 2 mini Chlorine pool floaters, not what was pictured and advertised.

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  • My demands:

  • Report them and full refund

  • User Recommendation:

  • Stay away

  • Resolution:

  • Unresolved

  Complaint #: 55748
  • Also reported:

    • Monetary damages:

    • $54.47

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  • Yes (2) No (0)
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